Toast Inc reviews

3.8

69% would recommend to a friend

(1,672 total reviews)
avatar

Aman Narang

78% approve of CEO

67% positive business outlook

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,672 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jul 5, 2024

Poor culture

Recommend
CEO approval
Business Outlook

Pros

Nothing to write about honestly

Cons

Terrible culture, horrible work life balance

1.0
Jun 11, 2024
Recommend
CEO approval
Business Outlook

Pros

- Culture - Benefits - Flexibility

Cons

- Very low base - Takes a very long time to see commission - Cold calling restaurant owners is very tough! - If you don't have a good territory it's hard to hit quota - Lots of competition - Docusigns for clients are very long and usually get bounced by bizops, so it gives a bad experience to the customer and makes the sales cycle longer This job is def not for everyone. I believe that for people that love the restaurant industry and have some experience is way better than for the ones who don't. I discovered I don't like working with restaurant owners, and prefer selling to a different industry

3.0
Nov 27, 2023
Recommend
CEO approval
Business Outlook

Pros

work from home, supportive management, ability to move within company

Cons

- opportunities for making sales is getting harder - only get credit for a minimal amount of products from growth even though we referred the customer. - too many products rolled out without thinking about the onboarding experience - lost ability to use free trials as a way to attach more software on accounts and allow customers to see if the software is the best fit for them. This is particularly harder on inside sales reps as some restaurants have never used online ordering for example and don't have third party delivery services in the area to compare it to. - new thresholds for discounting capabilities In general, Toast has become a lot harder to sell.

Viewing 118 - 120 of 1,672 Reviews

Glassdoor has 1,780 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.