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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      3.8

      69% would recommend to a friend

      (1,673 total reviews)
      avatar

      Aman Narang

      78% approve of CEO

      67% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Career opportunities

      3.4

      Senior management

      Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,673 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Jun 22, 2024

      Toast is Toast

      Quality assurance specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Solid work environment Friendly people Solid benefits

      Cons

      Terrible Upper management No sense of direction for the company Bad lines of communication to other departments.

      1.0
      Mar 28, 2024

      Used to be great, not anymore

      Business development representative (bdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Had great culture when I first joined in 2022 - Ability to work with some of the most talented co-workers - Ability to work remote or hybrid if you live near the office

      Cons

      - Leadership likes to reward us by raising our quota or making territorial changes for the worse - Base salary has been the same since i joined in 2022 - Known in the industry with horrible customer support team, always get ready to get blasted by prospects for that - Depending on your team, your manager could rock your life or ruin your life (mostly the latter)

      avatar
      Toast Inc Response
      2y
      Thank you for taking the time to share this perspective. You've mentioned many concerns here. In order to better understand your experience and support you moving forward, I encourage you to reach out to your People Success Partner. Thank you for all that you do to support the restaurant community.
      3.0
      Feb 13, 2024

      Our great culture was killed by placing profit above all else!

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Flexibility to work remotely! - Great learning opportunities! - Interesting work and products!

      Cons

      - Low compensation when compared to other companies of this caliber. - Leadership has destroyed company culture by putting profits above all else. - Compensation and benefits keep getting cut. - Incredibly high expectations (I enjoy this since it keeps things interesting, but it can be draining at times). - Promotion opportunities are hard to come by. - Unlimited time off means 4-5 weeks. This is not bad, but a bit dishonest.

      Viewing 136 - 138 of 1,673 Reviews
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      ReviewsToast Inc reviews

      Glassdoor has 1,781 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.