Toast Inc reviews

3.8

69% would recommend to a friend

(1,676 total reviews)
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Aman Narang

79% approve of CEO

67% positive business outlook

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Jun 20, 2020
Recommend
CEO approval
Business Outlook

Pros

The people you worked with become family. Amazing, talented, and smart contributors with a shared goal. Unlimited PTO was nice but pretty standard.

Cons

Company was heavily affected by the Covid-19 crisis and decisions had to be made to cut payroll. While I don't fault Toast for making these tough choices to survive, the decisions that were made on who goes and who stays made absolutely no sense. It was pretty clear that the priority was to lower payroll across the board regardless of tenure history, and loyalty to the company. People who have been with Toast since the beginning were tossed aside to make way for contributors who were less experienced and therefore less expensive. They really just didn't care for the people that got the company to where it is now, extremely disappointing to see.

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Toast Inc Response
6y
Thanks for leaving your feedback. The impact of the COVID-19 crisis, caused us to make several very tough decisions earlier this year. Unfortunately, the decisions to reduce our headcount impacted Toasters of all levels and tenure. We always have been and continue to be a company extremely dedicated to our people, past and present. Please let me know if there is anything I or the team can do to help better support you and the other alumni through this difficult time. - Jonathan Vassil, SVP/GM , SMB
5.0
Jun 17, 2020

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

Team oriented, work hard play hard mantra, and very close knit.

Cons

Not many at all during my time.

3.0
Jun 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Amazing product, high energy, a real desire to make a difference in the restaurant space

Cons

Top heavy on leadership, slightly manufactured culture, not very loyal to their people

Viewing 1420 - 1422 of 1,676 Reviews

Glassdoor has 1,785 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.