Is Toast Inc a good company to work for?

Toast Inc has an overall rating of 3.8 out of 5, based on over 1,797 reviews left anonymously by employees. This rating has been stable over the past 12 months. 69% of employees would recommend working at Toast Inc to a friend and 65% have a positive outlook for the business. The best reviews about Toast Inc have been left by employees working as BDR , Software Engineer(Internship) and Sales Development Representative (SDR) .

Does Toast Inc pay their employees well?

According to anonymously submitted Glassdoor reviews, Toast Inc employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Toast Inc. This rating has been stable over the past 12 months.

How satisfied are employees working at Toast Inc?

69% of Toast Inc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toast Inc 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Toast Inc?

Account Executive (194) , Software Engineer (56) , Territory Account Executive (51) , Sales Associate (50) , Senior Software Engineer (33) , Onboarding Consultant (31) , Sales (26) , Sales Development Representative (SDR) (24) , Senior Account Executive (19) , Manager (18) , Customer Care Specialist (17) , Sales Representative (15) , Software Engineer(Internship) (13) , Director (12) , Field Implementation Engineer (12)

What are the pros of working at Toast Inc according to real employee reviews?

"Great Culture and Support from every level of the company." ((in 218 reviews)); "They have great benefits and it is easy to climb up the corporate ladder" ((in 151 reviews)); "great people and very hard working" ((in 129 reviews)); "Work Life balance is good" ((in 80 reviews)); "Unlimited PTO (that's encouraged)" ((in 52 reviews))

What are the cons of working at Toast Inc according to real employee reviews?

"Since the layoffs due to Covid" ((in 41 reviews)); "Managers and time management is bad" ((in 31 reviews)); "Long hours and dealing with unreasonable customers." ((in 16 reviews)); "lack of diversity" ((in 10 reviews)); "Clear favoritism by management" ((in 9 reviews))

What are employees saying about Toast Inc layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toast Inc layoffs and their outlook for job security at Toast Inc in 2026.

What are the top reviewed Toast Inc locations?

Boston , Omaha , Chicago , New York , San Francisco , Los Angeles , Atlanta , Seattle , San Diego , Washington , Austin , Woburn , Houston , Nashville , Philadelphia , Charlotte , Dallas , Cleveland , Denver , Portland , Miami , Jersey City , Kansas City , Indianapolis , Reno , Orlando , Boise , Detroit , Grand Rapids , Raleigh

Skip to content Skip to footer

Notifications

Toast Inc

Toast Inc reviews

3.8

69% would recommend to a friend

(1,688 total reviews)

Aman Narang

78% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Compensation and benefits

3.6

Work/Life balance

3.6

Career opportunities

3.4

Senior management

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Nov 26, 2023

Becoming an old style company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- compensation and benefits - office location and perks - talented team and good collaboration from teams

Cons

- stressful environment - heavy unpaid on-calls - top down decision from R&D leadership - old style senior managers who wants to get things done through pressure rather than supporting you - people getting sick and on leave due burnout

1.0

Jun 28, 2023

Don't join Toast

Customer service

Recommend

CEO approval

Business Outlook

Pros

Mostly remote but not all the time. Only really pro. Some of the people are great.

Cons

Management are disaster. Very derogatory and micromanaging. The product is poor and extremely expensive. Not suitable at all for the Irish Market. Pay and benefits is also below standard.

3.0

Feb 21, 2023

WFH is dead in Dublin

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

- Really smart and engaged colleagues - Interesting technical problems and users - Everyone really seems to pull for eachother

Cons

- They have severely rolled back Remote/Hybrid working options - Mandatory office days with potentially more to come - Managers seem to taken unaware and change rolled out in meetings with HR

Toast Inc Response

Thank you for taking the time to share this perspective. Our Hybrid working model is grounded in both flexibility and being intentional about in-person connection. Based on employee feedback, we've heard that Toasters enjoy connecting in person and being in the office together. Whilst we encourage our Toasters to come onsite one day a week, this is not a mandate. Anchoring to being together on a specific day of the week is to ensure that when we are in the office, we know others will be too, which improves the experience for all and drives collaboration across multiple teams and business units. If you have any additional feedback to share around your Toast experience, please reach out to me directly. - Laura Brady, Senior Director of People, EMEA

Viewing 1477 - 1479 of 1,688 Reviews

Top companies for "Compensation and Benefits" near you

Intuit

4.3★Compensation & Benefits

Epic

4.0★Compensation & Benefits

Adobe

4.1★Compensation & Benefits

Motorola Solutions

3.9★Compensation & Benefits