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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      3.8

      69% would recommend to a friend

      (1,672 total reviews)
      avatar

      Aman Narang

      78% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,672 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      2K reviews
      5.0
      Aug 11, 2019

      NONE

      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited PTO was the best for wanting time off

      Cons

      Weird hours for awhile but changed after two years

      1.0
      Aug 8, 2019

      Free Cheetos and beer

      Remote implementation specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free Cheetos and beer, not much else

      Cons

      Work life balance is a joke. Unlimited PTO as long as you still hit your goals for the week on vacation. Boston lives on high. Management poorly developed and mostly uses intimidation to motivate

      avatar
      Toast Inc Response
      6y
      Wow, I’m really sad to hear this. This is definitely not the culture that we’re trying to foster, and intimidation in any form is not acceptable. Please reach out to me directly so that I can better understand your experience and how we can address these concerns. - John Morrison, VP Services
      3.0
      Aug 6, 2019

      So-So

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Flexible but long hours -easy to get PTO -create own schedule and tactics

      Cons

      -no diversity (everyone is white) -management has a severe lack of experience with the product and most mangers never worked in lower level roles for this company (or others) -they are moving too quickly to keep quality in check

      avatar
      Toast Inc Response
      6y
      Thank you for this candid feedback. As we scale the sales org, we are always looking to strike a balance between growing our customer base and developing our teams. That’s why we’ve been putting a heavy emphasis on expanding our sales enablement and leadership development functions. Please continue to share this feedback through our weekly pulse surveying tool and don’t hesitate to reach out to me directly as well. I want to ensure that everyone feels like their voice is being heard. - Jonathan Vassil, SVP Sales
      Viewing 1534 - 1536 of 1,672 Reviews
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      ReviewsToast Inc reviews

      Glassdoor has 1,780 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.