Toast Inc reviews

3.8

69% would recommend to a friend

(1,682 total reviews)
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Aman Narang

78% approve of CEO

65% positive business outlook

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Nov 17, 2025

Data analyst

Recommend
CEO approval
Business Outlook

Pros

Very good work culture and environment

Cons

Layoffs are very frequent there

5.0
Nov 14, 2025
Recommend
CEO approval
Business Outlook

Pros

* Growing to new markets * Building a great product, helping restaurants thrive * It depends on the team but if you are lucky you'll work on an interesting project and will be able to drive improvements and affect the roadmaps * Company culture is great overall

Cons

* Some PMs are highly incompetent but due to the company culture they continue working on the products they don't fit * Some top management decisions (like lay off the team owning e2e tests without a replacement) are weird and affect the products quality * Company policy is not allowing people to grow to the principal+ levels if they work on a single product as there is an official list of boxes you need to "tick" and one product (regardless of how great you've established it) doesn't count

4.0
Nov 5, 2025

good

Recommend
CEO approval
Business Outlook

Pros

good to work in here

Cons

but the teams are very liberal

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Toast Inc Response
7mo
We appreciate your review and thank you for highlighting your experience at Toast.
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Glassdoor has 1,791 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.