Toast Inc reviews

3.8

69% would recommend to a friend

(1,662 total reviews)
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Aman Narang

77% approve of CEO

65% positive business outlook

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,662 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Sep 6, 2018
Recommend
CEO approval
Business Outlook

Pros

- the vibe of a startup even when they grew massively over the last year - really interesting projects - extremely collaborative and great environment to work in

Cons

- had some mild sexism from some of the workers

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Toast Inc Response
7y
I also love that we still have a start up vibe despite our growth and maturation. I think that this is a huge part of what makes our work culture so unique. That being said, I'm concerned about your comment regarding mild sexism as we do not tolerate it in the workplace. To the extent that you feel comfortable, I would love to chat about this so that we can take actionable steps to address it. - Sarah Castle, HRBP, Engineering and Product
5.0
Aug 23, 2018
Recommend
CEO approval
Business Outlook

Pros

I work with people smarter than me every single day. This company is full of experienced, educated, and motivated people that want to make the life of a restaurant operator better. I am empowered to balance my professional and personal life and I feel respected even though I have been with the company for <1 year. While the idea of a restaurant seems simple, the problems they face every day are incredibly complicated. The restaurant space is extremely diverse and full of wildly different restaurants. We are building a horizontal platform that would provide for every aspect of running a restaurant....it's hard haha.

Cons

Toast has a startup mentality & culture for sure, but that being said, they are definitely growing up. When I joined it had just stopped being the Wild Wild West, where everyone is working on everything, and if something needs do be done then you just go out and do it. The company has become more organized (which is probably a pro for some people, but when you're expecting something different it is more of a con)

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Toast Inc Response
7y
I couldn't agree with you more! We have some incredibly smart people here at Toast, and I feel like I'm always learning something new from my peers as well. Building a best-in-class restaurant platform is no easy feat; it definitely takes a team to bring this vision to life. We've come a long way since our start up days, and there are only more exciting milestones to come. Thank you for joining us on this journey from the Wild Wild West to becoming a top notch SaaS company! - Sarah Castle, HRBP, Engineering and Product
5.0
Aug 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Did I mention great mentorship? Everyone is generous with time & knowledge, and is committed to helping others along. I find that really valuable and unique!

Cons

There are always endless projects to take on, since there is so much happening in the company... not always a con though, since nobody forces you into extra work that you don't feel committed to.

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Toast Inc Response
7y
I'm so happy to hear that you've found some great mentors! We've placed a huge emphasis on building a culture of continuous learning and growth, and I'm glad that you've experienced that firsthand. Thank you for sharing your feedback! - Natalie
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Glassdoor has 1,769 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.