Toast Inc reviews

3.8

69% would recommend to a friend

(1,676 total reviews)
avatar

Aman Narang

79% approve of CEO

67% positive business outlook

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Sep 11, 2025

one of the worst companies I've worked for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are definitely no pros

Cons

Micromanaging and gaslighting management. Quarterly layoffs. Insane workload and no recognition.

2.0
Jul 15, 2025

Stepping Stone

Recommend
CEO approval
Business Outlook

Pros

Pay and PTO are solid.

Cons

Mid level management is heavily based on connections and not skill in leading or mentoring.

avatar
Toast Inc Response
10mo
Thank you for sharing this feedback. We understand the critical role managers play in a Toaster's success and engagement, and we are continuously investing in robust training and development programs to ensure all our leaders provide effective support, clear communication, and consistent guidance. Your insights are invaluable as we strive to improve. We encourage you to connect with your People Success Partner to discuss further.
1.0
Jul 10, 2025
Recommend
CEO approval
Business Outlook

Pros

It was a great company when I first joined because it had not come a soleless corproation yet, but that doesn't exist anymore.

Cons

- Clueless leadership - Extreme micromanaging - Lack of clear advancement - Unclear job expectations that can be used to fire you

Viewing 202 - 204 of 1,676 Reviews

Glassdoor has 1,785 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.