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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      3.8

      69% would recommend to a friend

      (1,678 total reviews)
      avatar

      Aman Narang

      79% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,678 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      2K reviews
      3.0
      Jul 29, 2023

      Great place to cut you teeth but lacks career path

      Account executive - growth
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome training, mostly great people, great tech stack, they don't micro-manage you

      Cons

      very low base salary vs a crazy high quotas, too many AVPs, DMs and higher ups in general who are out of touch with the hospitality industry or come from backgrounds that translate poorly OR a VP who's like 26 and Toast was their first company out of college and they just come off clueless to how much the landscape has changed since they started...

      avatar
      Toast Inc Response
      2y
      Thank you for the valuable feedback you have shared. We take managerial development very seriously here and have multiple programs dedicated to empowering managers to ensure that they can set their teams up for success. At Toast, we celebrate unique perspectives and find that those with a hospitality background are able to share invaluable customer insight. I appreciate you taking the time to leave a review, and I wish you the best of luck in your future endeavors. - Adam Mavrikos, VP of Sales
      4.0
      May 7, 2023

      I actually look forward to Monday mornings!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and great benefits. Culture is fantastic. Very inclusive, collaborative. Lots of opportunity to make a big impact. Good leadership that listens to its employees. Good recognition.

      Cons

      Way more work to do than hours in the week, processes are very immature, company is growing so fast-it’s hard to keep up. Everything is top priority but not enough people to do all of the work. Burn out is common.

      avatar
      Toast Inc Response
      3y
      Thank you for sharing this review. I am thrilled to hear there are so many aspects of your Toast experience that you enjoy, and I appreciate your constructive feedback. Work/ life blend is very important to us. While we know that our fast-paced nature can be challenging at times, we always want employees to feel well-supported. I encourage you to work with your manager to ensure you feel comfortable with your current workload. Thank you for all that you do!
      2.0
      Apr 27, 2023

      Just ask for the comp plan

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      They give you tons of “swag”

      Cons

      Honestly there are too many to name. Just be careful here. Nothing stays the same and nothing is consistent. Even how we get paid changes so much it’s difficult to even keep up.

      avatar
      Toast Inc Response
      3y
      Although this was disappointing to read, I appreciate your feedback. Since your review indicates that you're a current employee, I'm optimistic that we still have an opportunity to make things right here. I recognize that a company at our stage has growing pains, but we always aim to ensure employees feel well-supported throughout any transitions. If this has not been your experience, I'd really like to learn more. Please reach out to me directly so that we can discuss further. - Joe Starzec, VP of Sales
      Viewing 223 - 225 of 1,678 Reviews
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      ReviewsToast Inc reviews

      Glassdoor has 1,787 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.