Is Toast Inc a good company to work for?

Toast Inc has an overall rating of 3.8 out of 5, based on over 1,789 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 69% of employees would recommend working at Toast Inc to a friend and 67% have a positive outlook for the business. The best reviews about Toast Inc have been left by employees working as BDR , Software Engineer(Internship) and Sales Development Representative (SDR) .

Does Toast Inc pay their employees well?

According to anonymously submitted Glassdoor reviews, Toast Inc employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Toast Inc. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Toast Inc?

69% of Toast Inc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toast Inc 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Toast Inc?

Account Executive (193) , Software Engineer (53) , Territory Account Executive (51) , Sales Associate (50) , Senior Software Engineer (33) , Onboarding Consultant (31) , Sales (26) , Sales Development Representative (SDR) (24) , Senior Account Executive (19) , Manager (18) , Customer Care Specialist (17) , Sales Representative (15) , Software Engineer(Internship) (13) , Director (12) , Field Implementation Engineer (12)

What are the pros of working at Toast Inc according to real employee reviews?

"Great Culture and Support from every level of the company." ((in 219 reviews)); "great people and very hard working" ((in 141 reviews)); "Great benefits and you get to work with restaurants" ((in 138 reviews)); "Work Life balance is good" ((in 76 reviews)); "Unlimited PTO (that's encouraged)" ((in 58 reviews))

What are the cons of working at Toast Inc according to real employee reviews?

"50% layoff because of covid sucks" ((in 41 reviews)); "Managers and time management is bad" ((in 30 reviews)); "Long hours and dealing with unreasonable customers." ((in 16 reviews)); "lack of diversity" ((in 9 reviews)); "life balance can be challenging in some teams" ((in 9 reviews))

What are employees saying about Toast Inc layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toast Inc layoffs and their outlook for job security at Toast Inc in 2026.

What are the top reviewed Toast Inc locations?

Boston , Omaha , Chicago , New York , San Francisco , Los Angeles , Atlanta , Seattle , San Diego , Washington , Austin , Woburn , Houston , Nashville , Philadelphia , Charlotte , Dallas , Cleveland , Denver , Portland , Miami , Jersey City , Kansas City , Reno , Orlando , Boise , Detroit , Grand Rapids , Raleigh , San Antonio

Toast Inc reviews

3.8

69% would recommend to a friend

(1,680 total reviews)

Aman Narang

79% approve of CEO

67% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Compensation and benefits

3.7

Work/Life balance

3.6

Career opportunities

3.4

Senior management

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,680 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Apr 4, 2023

Great Company/Product/People but could use a process revamp

Talent acquisition

Recommend

CEO approval

Business Outlook

Pros

People, Leadership team, culture, amazing product. Toast is a company people are proud to be part of and represent. Lots of flexibility.

Cons

Interview processes across the board haven't been updated in years. It's not geared toward a positive candidate experience. With too many steps and assignments, Toast has a reputation for its antiquated process.

Toast Inc Response

3y

Thank you for sharing this review. I am glad you enjoyed many aspects of your Toast experience, and I appreciate your feedback on our interview processes. Candidate experience is something that we take extremely seriously here, and we are always looking for ways to refresh and improve our interview process. If you have additional thoughts you'd like to share, please reach out to me directly. - Jeff Moore, VP of Talent Acquisition

1.0

Mar 29, 2023

Go to pay to play in tech

Implementation engineer

Recommend

CEO approval

Business Outlook

Pros

Unlimited Paid Time Off. Cell phone stipend

Cons

Pay 50% below market value. 55-hour work weeks.

Toast Inc Response

3y

Thank you for sharing this review. I'm not sure when you left Toast, but I can share that we regularly review our compensation and total rewards philosophy to ensure we are offering employees competitive packages that reflect the deep appreciation we have for their dedication. I'm sorry to hear you did not feel that was reflected in your time at Toast, and I wish you the best of luck moving forward.

2.0

Dec 2, 2022

Wish I had a different experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Teammates to lean on. My direct coworkers.

Cons

- Micromanagement. - Lack of organization in onboarding. - New hire training was not enough or refined. - Now that I am no longer an employee, I see former coworkers (who still work at toast) posting on social media smoking, vaping, drinking, while being on internal zoom meetings In the middle of the day while you are able to clearly hear meeting content. This is wild to me. - Toxic clique culture. “you had to be there” conversations constantly coming up in team meetings. - HR claims were ignored

Toast Inc Response

3y

Thank you for taking the time to write this review. You've shared some serious concerns, and I'd really like to know more about the issues you've raised. We pride ourselves on building an inclusive culture for all employees, and certainly do not tolerate the incidents you've mentioned here. Please reach out to me directly on LinkedIn so we can discuss further. - Mike Gutner, SVP, People and Organizational Success

Viewing 226 - 228 of 1,680 Reviews

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Toast Inc

Toast Inc reviews

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Great Company/Product/People but could use a process revamp

Go to pay to play in tech

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