Is Toast Inc a good company to work for?

Toast Inc has an overall rating of 3.8 out of 5, based on over 1,785 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 69% of employees would recommend working at Toast Inc to a friend and 67% have a positive outlook for the business. The best reviews about Toast Inc have been left by employees working as BDR , Software Engineer(Internship) and Sales Development Representative (SDR) .

Does Toast Inc pay their employees well?

According to anonymously submitted Glassdoor reviews, Toast Inc employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Toast Inc. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Toast Inc?

69% of Toast Inc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toast Inc 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Toast Inc?

Account Executive (193) , Software Engineer (55) , Territory Account Executive (51) , Sales Associate (50) , Senior Software Engineer (33) , Onboarding Consultant (31) , Sales (26) , Sales Development Representative (SDR) (24) , Senior Account Executive (19) , Manager (18) , Customer Care Specialist (17) , Sales Representative (15) , Software Engineer(Internship) (13) , Director (12) , Field Implementation Engineer (12)

What are the pros of working at Toast Inc according to real employee reviews?

"Great Culture and Support from every level of the company." ((in 219 reviews)); "great people and very hard working" ((in 141 reviews)); "Great benefits and you get to work with restaurants" ((in 138 reviews)); "Work Life balance is good" ((in 76 reviews)); "Unlimited PTO (that's encouraged)" ((in 58 reviews))

What are the cons of working at Toast Inc according to real employee reviews?

"50% layoff because of covid sucks" ((in 41 reviews)); "Managers and time management is bad" ((in 30 reviews)); "Long hours and dealing with unreasonable customers." ((in 16 reviews)); "lack of diversity" ((in 9 reviews)); "life balance can be challenging in some teams" ((in 9 reviews))

What are employees saying about Toast Inc layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toast Inc layoffs and their outlook for job security at Toast Inc in 2026.

What are the top reviewed Toast Inc locations?

Boston , Omaha , Chicago , New York , San Francisco , Los Angeles , Atlanta , Seattle , San Diego , Washington , Austin , Woburn , Houston , Nashville , Philadelphia , Charlotte , Dallas , Cleveland , Denver , Portland , Miami , Jersey City , Kansas City , Reno , Orlando , Boise , Detroit , Grand Rapids , Raleigh , San Antonio

Toast Inc reviews

3.8

69% would recommend to a friend

(1,676 total reviews)

Aman Narang

79% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,676 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

5.0

Aug 12, 2021

I have found my home

Account executive

Recommend

CEO approval

Business Outlook

Pros

Team Product Culture Leadership Salary/Commission Structure

Cons

nothing! A little overwhelming at first but with strong work ethic you will succeed.

Toast Inc Response

4y

I am so happy to hear you have found a home at Toast! Thank you for being a dedicated Toaster- we are lucky to have employees like you.

3.0

May 13, 2021

Company Needs to Prioritize Management

Insides sales representative

Recommend

CEO approval

Business Outlook

Pros

There's definitely unique opportunities and some cool people who work here

Cons

Really need to work on training management better, especially on the sales side

Toast Inc Response

5y

Thanks for sharing your feedback. Developing outstanding managers is a top priority for us. We continue to build programs that empower managers to help their teams maximize their potential. I wish you the best of luck in your future endeavors!- Joe Starzec, VP of Sales

4.0

Apr 26, 2021

Changing Priorities

Project manager

Recommend

CEO approval

Business Outlook

Pros

Great Benefits, flexible schedule, good people

Cons

Constant changes make it difficult to master a job. Very poor transparency on hiring practices, newfound focus on improving value for the upcoming IPO is turning a collegial workplace into just another corporate office.

Viewing 235 - 237 of 1,676 Reviews

Top companies for "Compensation and Benefits" near you

Intuit

4.3★Compensation & Benefits

Epic

4.0★Compensation & Benefits

Adobe

4.1★Compensation & Benefits

MathWorks

3.8★Compensation & Benefits

Jobs at Toast Inc

Cashier / Boba Barista / Team Member

Cashier/Customer Service Team Member

Toast Inc

Toast Inc reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

I have found my home

Company Needs to Prioritize Management

Changing Priorities

Top companies for "Compensation and Benefits" near you

Jobs at Toast Inc