Is Toast Inc a good company to work for?

Toast Inc has an overall rating of 3.8 out of 5, based on over 1,809 reviews left anonymously by employees. This rating has been stable over the past 12 months. 67% of employees would recommend working at Toast Inc to a friend and 63% have a positive outlook for the business. The best reviews about Toast Inc have been left by employees working as BDR , Software Engineer(Internship) and Sales Development Representative (SDR) .

Does Toast Inc pay their employees well?

According to anonymously submitted Glassdoor reviews, Toast Inc employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Toast Inc. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Toast Inc?

67% of Toast Inc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toast Inc 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Toast Inc?

Account Executive (195) , Software Engineer (57) , Territory Account Executive (51) , Sales Associate (50) , Senior Software Engineer (34) , Onboarding Consultant (31) , Sales (26) , Sales Development Representative (SDR) (24) , Senior Account Executive (19) , Manager (18) , Customer Care Specialist (17) , Sales Representative (15) , Software Engineer(Internship) (13) , Director (12) , Field Implementation Engineer (12)

What are the pros of working at Toast Inc according to real employee reviews?

"Great Culture and Support from every level of the company." ((in 226 reviews)); "Benefits are great in r and d" ((in 153 reviews)); "great people and very hard working" ((in 130 reviews)); "good work life balance for the most part" ((in 76 reviews)); "Their is a great company culture and togetherness." ((in 48 reviews))

What are the cons of working at Toast Inc according to real employee reviews?

"Since the layoffs due to Covid" ((in 39 reviews)); "Managers and time management is bad" ((in 29 reviews)); "Low salary, felt like you'd be fired if you didn't hit your monthly number." ((in 18 reviews)); "Long hours and dealing with unreasonable customers." ((in 18 reviews)); "lack of diversity" ((in 10 reviews))

What are employees saying about Toast Inc layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toast Inc layoffs and their outlook for job security at Toast Inc in 2026.

What are the top reviewed Toast Inc locations?

Boston , Omaha , Chicago , New York , San Francisco , Los Angeles , Atlanta , Seattle , San Diego , Washington , Austin , Houston , Woburn , Nashville , Philadelphia , Charlotte , Dallas , Cleveland , Denver , Portland , Miami , Jersey City , Kansas City , Detroit , Indianapolis , Reno , Orlando , Boise , Grand Rapids , Raleigh

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Toast Inc

Toast Inc reviews

3.8

67% would recommend to a friend

(365 total reviews)

Aman Narang

76% approve of CEO

63% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.8

Compensation and benefits

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

365 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Nov 17, 2021

Great Culture, but Low Pay

Senior billing specialist

Recommend

CEO approval

Business Outlook

Pros

Great culture, lots of smart people.

Cons

Low pay, lack of transparency from senior leadership.

3.0

Oct 15, 2021

Can make money, but will lose your personal life

Account executive

Recommend

CEO approval

Business Outlook

Pros

nice people on the staff, the product is decent, and there is opportunity to make decent money

Cons

overworked, overworked, overworked. No work life balance, often no recognized boundaries from mgmt or customers, and you'll often get pulled in a million different directions.

Toast Inc Response

Thank you for taking the time to leave this review, and for all of your hard work. Although I'm glad to hear there are aspects of Toast that you are enjoying, I'd like to dig into your concerns. I couldn't agree more on the importance of work/life balance, and I love to hear feedback from employees on how we can continue to improve in this space. I'd encourage you to put time on my calendar so that we can figure out how to best support you and the team. My (virtual) door is always open. -Joe Starzec, VP of Sales

3.0

Oct 8, 2021

Depends on what you can handle

Customer care specialist

Recommend

CEO approval

Business Outlook

Pros

Great pay, benefits, people, work load isn't severe overall

Cons

Lack of resources to get the job done, lots of issues seem unheard of until you ask for help which may not be available. The information at your disposal is less than comprehensive. It often feels like you are floundering on the phone due to this.

Toast Inc Response

Thank you for taking the time to leave this review. I'm not sure when you left Toast, but I am pleased to share that we've remained dedicated to improving our enablement and training resources for our Care team. We understand how critical it is to easily access information to resolve customer concerns quickly and efficiently, and we are constantly thinking of new ways to best support our dedicated Care team. Please let me know if you would like to discuss further- my virtual door is open! - Emmanuelle Skala, SVP of Customer Success

Viewing 253 - 255 of 365 Reviews

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Jobs at Toast Inc

Cashier / Boba Barista / Team Member