Is Toast Inc a good company to work for?

Toast Inc has an overall rating of 3.8 out of 5, based on over 1,809 reviews left anonymously by employees. This rating has been stable over the past 12 months. 67% of employees would recommend working at Toast Inc to a friend and 63% have a positive outlook for the business. The best reviews about Toast Inc have been left by employees working as BDR , Software Engineer(Internship) and Sales Development Representative (SDR) .

Does Toast Inc pay their employees well?

According to anonymously submitted Glassdoor reviews, Toast Inc employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Toast Inc. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Toast Inc?

67% of Toast Inc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toast Inc 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Toast Inc?

Account Executive (195) , Software Engineer (57) , Territory Account Executive (51) , Sales Associate (50) , Senior Software Engineer (34) , Onboarding Consultant (31) , Sales (26) , Sales Development Representative (SDR) (24) , Senior Account Executive (19) , Manager (18) , Customer Care Specialist (17) , Sales Representative (15) , Software Engineer(Internship) (13) , Director (12) , Field Implementation Engineer (12)

What are the pros of working at Toast Inc according to real employee reviews?

"Great Culture and Support from every level of the company." ((in 226 reviews)); "Benefits are great in r and d" ((in 153 reviews)); "great people and very hard working" ((in 130 reviews)); "good work life balance for the most part" ((in 76 reviews)); "Their is a great company culture and togetherness." ((in 48 reviews))

What are the cons of working at Toast Inc according to real employee reviews?

"Since the layoffs due to Covid" ((in 39 reviews)); "Managers and time management is bad" ((in 29 reviews)); "Low salary, felt like you'd be fired if you didn't hit your monthly number." ((in 18 reviews)); "Long hours and dealing with unreasonable customers." ((in 18 reviews)); "lack of diversity" ((in 10 reviews))

What are employees saying about Toast Inc layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toast Inc layoffs and their outlook for job security at Toast Inc in 2026.

What are the top reviewed Toast Inc locations?

Boston , Omaha , Chicago , New York , San Francisco , Los Angeles , Atlanta , Seattle , San Diego , Washington , Austin , Houston , Woburn , Nashville , Philadelphia , Charlotte , Dallas , Cleveland , Denver , Portland , Miami , Jersey City , Kansas City , Detroit , Indianapolis , Reno , Orlando , Boise , Grand Rapids , Raleigh

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Toast Inc

Toast Inc reviews

3.8

67% would recommend to a friend

(365 total reviews)

Aman Narang

76% approve of CEO

63% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.8

Compensation and benefits

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

365 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Sep 27, 2021

Great company, going on the right path

Onboarding consultant

Recommend

CEO approval

Business Outlook

Pros

- Awesome culture - Good awareness of what employees need and how to address - Growing suuuper fast! - Compensation is very good

Cons

- Growing pains are apparent - Goals from management are sometimes too big to fill

Toast Inc Response

Thank you for taking the time to share this review. I certainly agree that we have a great company culture here, and I'm pleased to hear that you feel supported as an employee. Our goals are ambitious, but I am confident that they will help us best serve our customers and the restaurant community. As we tackle these goals, it's important that we support our Toasters, so we are working on a number of people priorities that focus on role clarity, tools and systems, enablement, and career pathing. Please feel free to reach out if you'd like to discuss any additional feedback, and thank you for your great work! - Emmanuelle Skala, SVP of Customer Success

5.0

Aug 26, 2021

Life Changing Culture

Technical account manager

Recommend

CEO approval

Business Outlook

Pros

I am a raving fan. If you want to take your professional development into your own hands, be empowered by your leadership to grow your skills, and desire a healthy, happy work environment, get on the Toast ship! It's the best place to work, and get ready to work hard to achieve what you could never think possible with a team. Not for the rest on your laurels type!

Cons

Pay could be slightly better for any titled role in a similar market, not on top percentile, but benefits, resources, and options more than make up for it.

Toast Inc Response

Thank you so much for sharing this wonderful review, and for your many years as a dedicated Toaster! I'm so pleased to hear how much you've enjoyed your experience. I couldn't agree more- our CSers are driving the business forward, while offering top notch support to our customers every day. We couldn't do it without all of your hard work! - Emmanuelle Skala, SVP of Customer Success

5.0

Aug 15, 2021

Awesome company

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

-People and culture -Great product - Great vision -Amazing leadership

Cons

-Salaries can be more competitive, however I’m not sure if that’s changed for the better in the past year

Toast Inc Response

Thanks so much for sharing this great review! I am thrilled to hear you enjoyed your Toast experience. Best of luck in your future endeavors!

Viewing 256 - 258 of 365 Reviews

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Jobs at Toast Inc

Cashier / Boba Barista / Team Member