Toast Inc reviews

3.8

69% would recommend to a friend

(1,680 total reviews)
avatar

Aman Narang

79% approve of CEO

67% positive business outlook

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,680 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Oct 2, 2017

Absolutely fantastic place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work culture, awesome product, leadership really cares about employees. This company values their employees and has created an environment where people can thrive. Hackathons, work outings (like our annual Pig Roast), community service initiatives (runs for the Boston Marathon, Rosie's Place) keep the culture thriving. It's honestly one of the best places I've ever worked.

Cons

Every scaling company experiences growing pains, but overall, Toast has done a wonderful job maintaining a healthy culture and work environment.

5.0
Jul 6, 2017
Recommend
CEO approval
Business Outlook

Pros

This is definitely the greatest workplace I've had the privilege of working at. Lots of energy and excitement over the work to be done. Challenging problems to solve - when things get rough (as they always will at times) I know I've got extremely talented and smart colleagues that are in the thick of it with me as we push together and support each other. Competent leadership comprised of highly experienced veterans of their domains - even though I may not necessarily agree with every decision or strategy, I trust and respect them enough to be able to whole heartedly support and follow them in the hopes that they prove me wrong. Lots of opportunities to grow and get feet wet in other domains - people are willing to teach you and get involved with whatever you are interested in

Cons

All that I've listed above isn't to say that Toast is perfect - no place is perfect. I think the whole Toast experience is missed by remote employees, though Toast has been taking large steps to fill that gap. Sometimes the work-life balance gets lost in the chaos, but that's hardly surprising for a hot tech startup. Besides, managers have always been encouraging us to take time off as needed. Scaling at the rate we are growing comes with growing pains, but there is great effort being taken to preserve the fun culture I've come to love when I joined two years ago. We work at high velocity and intensity, which may not be suitable for everyone. Oh, and hey, when are we getting 401k matching?

3.0
Feb 20, 2026

Used to be different

Recommend
CEO approval
Business Outlook

Pros

Great teammates, great people in general at Toast. Growth opportunities to a certain point. Recognized product and expanding in the market.

Cons

Used to not be but has become very political and very “who you know not what you know”. If you get on leadership’s bad side, you won’t have opportunity to continue to grow.

Viewing 253 - 255 of 1,680 Reviews

Glassdoor has 1,789 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.