Toast Inc reviews

Overworked. Missing quota one month no matter how productive your past has been means nothing. Unlimited PTO if you hit your numbers in sales but usually have so much to do that not really vacations but work-cations. Only really care about the stock price and being profitable. Customer service and many departments stretched thin so sales people get significantly different assistance then in the past. Especially with customer issues. Internal resources for in person installs and training are very limited in most markets causing sales to carry so much more weight than already difficulty quotas.

No genuine support out of training. Training is insufficient, you must know salesforce and what you’re doing before you start. Seen people who were there for years get fired for missing quota 2 months in a row. Very cut throat. They didn’t even offer her another position. The customers are beyond frustrated with their ability to receive support, they need a dedicated support rep for their area.