Toast Inc reviews

3.8

69% would recommend to a friend

(1,680 total reviews)
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Aman Narang

79% approve of CEO

67% positive business outlook

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,680 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Oct 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Working outdoors, getting to know interesting people.

Cons

Success will depend heavily on your territory, restaurant and economic demographics of the population you work in.

1.0
Oct 10, 2024
Recommend
CEO approval
Business Outlook

Pros

No one is really sure what ST does, so I guess the pros would be most of the people that aren't on it.

Cons

I'm a seasoned functional leader and believe me, this is the most disingenuous culture led by a few nepo hires with power that make frantic thrashes and misses and are not held accountable. Basic prioritization escapes these leaders. We have another AMA with ST coming up so I have to find a way to, yet again, tow the company line as my entire org (and the rest of that company for that matter) roles their eyes.

3.0
Aug 26, 2024

The Good and The Awful

Recommend
CEO approval
Business Outlook

Pros

Amazing Benefits Great Insurance Good Culture

Cons

Awful Leadership Decisions Rollback of previously offered benefits Horrible Training Continuous and Stupid decisions made that cause more work to be loaded on employees. Whether due to refusing to hire people to sustain demand, refusing paying people to help in other departments, or layoffs to hire outsourcing agents. You'll find yourself in some positions that are nice and cushy, but if you are a front line worker, expect outdated and awful metrics, micromanaging, and unattainable goals. There's a reason Toast continues to drop in it's Glassdoor ratings, and it doesn't seem like they're doing much to regain favor with it's employees.

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Toast Inc Response
1y
Thank you for sharing this perspective. In order to best address your concerns, I encourage you to reach out to your People Success Partner or submit an anonymous report through AllVoices.
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Glassdoor has 1,789 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.