Tory Burch reviews

3.3

35% would recommend to a friend

(1,459 total reviews)
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Tory Burch / Pierre-Yves Roussel

59% approve of CEO

46% positive business outlook

Tory Burch has an employee rating of 3.3 out of 5 stars, based on 1,459 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

1K reviews
2.0
Jul 7, 2015
Recommend
CEO approval
Business Outlook

Pros

Fun Environment, great discount, challenging

Cons

No accountability, too much documenting, technology impacts the customer experience, no return policy, no loyalty towards managers, too much work in the grey, unrealistic sales targets that impact bonus structure

2.0
Nov 14, 2014

Not what I expected

Recommend
CEO approval
Business Outlook

Pros

40% discount, nice looking store, some 60% weekends

Cons

I was a sales support associate at a Tory Burch store. When I got the job, I was told that I was going to be a "jack of all trades," doing a bunch of different things on the floor and OCCASIONALLY in the back room. This was a lie. I was a slave in the back room, bringing out products to the sales associates who just stood all fancy in their head-to-toe Tory Burch outfits on the floor. I did all of the work for them and they were making the commission. This is why I lasted 3 months. They made me take out the trash every night, even when I was in the middle of something, because they thought they were just too good to do it themselves. I had nothing to do with the sales or the customers. I worked my butt off in the back room, opening shipments and lifting heavy boxes and organizing products on shelves. I was hired as a SALES SUPPORT associate, not a stock associate...or should I say slave.

1.0
Sep 30, 2013
Recommend
CEO approval
Business Outlook

Pros

Clothing is provided but you are required to wear it only one approved way. Good benefits. Product is easy to sell.

Cons

Too many returns and catering to the most obnoxious clients. Quality of products poor. Shoes have no support and are bad for feet. Company doesn't advertise but expects sales associate to track down new customers.

Viewing 31 - 33 of 1,459 Reviews

Glassdoor has 1,635 Tory Burch reviews submitted anonymously by Tory Burch employees. Read employee reviews and ratings on Glassdoor to decide if Tory Burch is right for you.