Tory Burch reviews

3.3

34% would recommend to a friend

(1,459 total reviews)
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Tory Burch / Pierre-Yves Roussel

59% approve of CEO

43% positive business outlook

Tory Burch has an employee rating of 3.3 out of 5 stars, based on 1,459 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tory Burch employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
1.0
Apr 3, 2016

Too bad -- Tory Burch *was* a great place to work at one time

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of respect for what Tory represented when I started working at her company, for how she created a unique brand and ran her business, and her intelligence and philanthropy. Women LOVE the brand, and Tory has a knack for designing shoes, bags and RTW styles that strike a chord with both younger and older consumers. Great discounts on products for employees. Good compensation, benefits, work/life balance. This was a good company to work for when "Buddy Values" really seemed to mean something. Tory threw those values out the window when she agreed to laying off a large portion of the staff at the end of 2015.

Cons

The company seems to be going in the wrong direction. Shame on Tory for allowing a man to come in and tell her how to run her company. There were brutal layoffs at the end of 2015, because revenue was flat (did not meet projections); however, they fared much better than most fashion retail brands, where revenue was down significantly. There was no good reason to lay off all those people other than sheer greed -- people making decent salaries all had targets on their backs. The layoff killed morale, and many people have left the company since, getting off the sinking ship (most feared there would be another round of layoffs). All the knowledge and talent walking out the door is not a good sign. They don't understand what they did to weaken the company, especially in IT. And some of the people they KEPT ON should have been let go a long time ago, for cause. There were many bad business decisions made in 2015 that hurt the bottom line, but MOST of the people who actually MADE those bad decisions kept their jobs.

2.0
Sep 24, 2015

executive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong brand in the marketplace

Cons

too manage change, poor management, no respect for employees personal time, too many late hours

2.0
Sep 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Some good people will work with you. Some I mean people who don't just think about themselves. Pay is relatively good given most Retail companies.

Cons

Where do I begin. First are the lack of Communication skills in the ENTIRE company. Last min. events thrown together and then corporate wonders why you didn't make goal. Manager's you expect you to basically do their job for them while they sit on there butts all day answering emails. Poor attitude from management. They empower you to make decisions, but when you make a decision that you think will leave the customer happy they yell at you for it. Sales associates have no problem stealing sales right in front of clients and behind other sales associates backs, and Managers won't do anything about it except say well you must not have been on top of your client. Unrealistic goals and tons of paper work that needs to be filled out daily but no time given to do it. Yelled at if you leave the floor for one second. Back of house team who is supposed to get your shoes takes forever and your left to have uncomfortable interaction with the client ( who is wondering why you aren't grabing the shoe you just asked for) petty fights and arguments. Basically if you want to be treated like a slave and have people yell at you all day then go ahead and work here, but i would rather lick gum off a sidewalk then be treated like an incompetent and uneducated airhead.

Viewing 52 - 54 of 1,459 Reviews

Glassdoor has 1,635 Tory Burch reviews submitted anonymously by Tory Burch employees. Read employee reviews and ratings on Glassdoor to decide if Tory Burch is right for you.