Tory Burch reviews

3.3

34% would recommend to a friend

(1,459 total reviews)
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Tory Burch / Pierre-Yves Roussel

59% approve of CEO

43% positive business outlook

Tory Burch has an employee rating of 3.3 out of 5 stars, based on 1,459 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tory Burch employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
2.0
Sep 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Decent place to start your career in fashion. Company has grown fast and the name is quite recognized. Quite innovative.

Cons

Culture: While the upper management really tries to nurture collaborative environment, the company simply hired too many wrong people as middle managers for the past few years due to fast growth. Too many people are rather abrasive and rude but are still tolerated for some reason. Lack of Leadership: Most of middle managers (Senior Managers & Directors) have no clue as to how to lead people. Most of them have years of experiences, which makes them capable of doing the jobs themselves, but they are clueless when it comes to leading others. They are often too afraid to ask for the right resources to upper-management (causing the teams to run extremely lean and inefficient) and often see employees as disposables rather than assets. Unclear Career Path: This is primary reason why I would advise anyone to stay away from the company. Because of extremely subjective and useless performance reviews, your promotion is likely to be affected by your manager's situation and favoritism. Promotion is rather dictated by your team's budget rather than your actual performance. In other words, your manager will find reason to NOT promote you if the budget is not there and they are more often than not to fight for you to cover themselves. As for internal mobility, you better forget about it. Your current hiring manager has authority over whether she will let you move to another team and will often prevent you since your team likely is short-staffed. Even if you successfully maneuver enough to move over, you are expected to take responsibilities of 2 jobs for quite a while (Smooth transition means you take both responsibilities unless they hire someone fast and that person can fully do the job). Also, keep in mind that you will probably start at very low level if you move to another function. Work-Life Balance: This will depend on your team. But I would NOT say the company has a culture of respecting your personal life and treating you as a responsible adult. Disorganized: While the demand for the brand is strong enough to carry the company grow, its infrastructure is rather behind. Accountability is often not defined and your work will be extremely manual due to lack of system and processes.

2.0
Sep 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Some good people will work with you. Some I mean people who don't just think about themselves. Pay is relatively good given most Retail companies.

Cons

Where do I begin. First are the lack of Communication skills in the ENTIRE company. Last min. events thrown together and then corporate wonders why you didn't make goal. Manager's you expect you to basically do their job for them while they sit on there butts all day answering emails. Poor attitude from management. They empower you to make decisions, but when you make a decision that you think will leave the customer happy they yell at you for it. Sales associates have no problem stealing sales right in front of clients and behind other sales associates backs, and Managers won't do anything about it except say well you must not have been on top of your client. Unrealistic goals and tons of paper work that needs to be filled out daily but no time given to do it. Yelled at if you leave the floor for one second. Back of house team who is supposed to get your shoes takes forever and your left to have uncomfortable interaction with the client ( who is wondering why you aren't grabing the shoe you just asked for) petty fights and arguments. Basically if you want to be treated like a slave and have people yell at you all day then go ahead and work here, but i would rather lick gum off a sidewalk then be treated like an incompetent and uneducated airhead.

2.0
Sep 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance, flexible schedule, competitive employee discount, gifts/prizes during holidays

Cons

Heterosexual males and other women of color have a harder time in the company because they can't relate to being a white woman. No room for growth. Lots of challenges dealing with customers/clients. Lots of discrimination against people that aren't white women/women who look like Tory

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Glassdoor has 1,635 Tory Burch reviews submitted anonymously by Tory Burch employees. Read employee reviews and ratings on Glassdoor to decide if Tory Burch is right for you.