Tory Burch reviews

3.3

35% would recommend to a friend

(1,459 total reviews)
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Tory Burch / Pierre-Yves Roussel

59% approve of CEO

46% positive business outlook

Tory Burch has an employee rating of 3.3 out of 5 stars, based on 1,459 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tory Burch employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
1.0
Dec 9, 2013

Sales associate

Recommend
CEO approval
Business Outlook

Pros

SOME lovely coworkers. Generous discounts.

Cons

The manager of the store was prone to crying spells. She lacked the skills needed to run a busy store. She was rude to staff and customers and spoke condescendingly of African Americans.

4.0
Dec 4, 2013

Great Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great values! Our corporate office often makes it a fun environment to work in, and they have there sights set high on growing the company

Cons

I started with the company over four years ago and since then the company has grown quite a bit and has lost some of its original goals.

2.0
Nov 13, 2013

sub par proudcts at a another typical fashion company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Summer fridays are nice, BUT that is only if you can finish up your work on time to enjoy them -Employee discount & employee-only sample sales -[Most] coworkers are very nice and friendly, albiet they are all workaholics

Cons

-Stressful physical work environment. There seems to be no reasoning behind the way teams are physically grouped together. You have sales people on top of seamstresses who's desks are all in front of a PR director's office. The office is already kind of loud and crazy, and its hard enough to focus and get your work done. There also aren't enough large rooms for meetings. A lot of time is wasted everyday either waiting for a room to open up or searching for a open room (or space) to hold a meeting. -On the topic of meetings, there are so many pointless meetings... Meetings to discuss or revise the flood of 'new' processes or onboarding people who constantly need things re-explained to them in person. You can sit in meetings that aren't even relevant to you all day. By the time its 6pm, you'll finally have time to do your own work. -The company grew way too fast for its own good. The company is still operating as a small company, leaving its understaffed employees to 'wear multiple hats' and take on responsibilities that are not in their job descriptions. Important teams and overworked assistants are not getting enough support. Its one thing to 'earn your due' and climb the ladder. But so many heavy responsibilities are laid onto assistants & associates who do not have enough experience or time to manage everything. So often, things fall through the cracks b/c there is not enough people to handle all the crazy things that happen. Instead, the company focuses its time and resources hiring higher level executives who may or may not have the knowledge or experience running and growing a fashion company. The company seems to like hiring upper management from outside industries who try to run the business and implement strategies as if it is a tech giant. Hello - you're trying to sell clothes and shoes and wallets, not iphones and laptops. Of course, a lot of these strategies fail for this reason, which means more work for everyone when things have to be changed over night. -Things only ever seem to happen if it is an emergency, and everything needs to be done so urgently. People only seem to react to changes in the business rather than implementing smart strategies that can really produce long-term growth. -Working at Tory was like working in the dark ages, where everything is so disorganized and no one knows the answer for anything. Since the company grew so fast, and has not properly invested the resources needed to establish the necessary systems to support such a large fashion company. Instead, everything is tracked and done in excel. So much time and energy is wasted in creating manual reports and manually updating multiple outdated systems.

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Glassdoor has 1,635 Tory Burch reviews submitted anonymously by Tory Burch employees. Read employee reviews and ratings on Glassdoor to decide if Tory Burch is right for you.