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      Total Expert

      Engaged Employer

      Total Expert reviews

      3.4

      56% would recommend to a friend

      (142 total reviews)
      avatar

      Joe Welu

      64% approve of CEO

      54% positive business outlook

      Ratings by category

      3.9

      Work/Life balance

      3.7

      Compensation and benefits

      3.3

      Diversity & inclusion

      3.3

      Career opportunities

      3.2

      Culture & values

      3.2

      Senior management

      Total Expert has an employee rating of 3.4 out of 5 stars, based on 142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Total Expert employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      142 reviews
      2.0
      Jan 28, 2024

      Run the other way

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people you work with (depending on your team) and free snacks.

      Cons

      The company is lacking in finances, leadership, culture, and respect for women and minorities. Finances: TE just went through their third layoff in 365 days and that will not be the end of it. Yet still paying for a presidents club trip when one sales rep might make their number for the year and that’s not an exaggeration. Leadership: The C-suite doesn’t even pretend to enjoy what they’re doing and are working day and night to get the company sold, take their cash, and run. Culture is an after thought. Sexism: The sexism is rampant. Women are treated as less than by nearly all male leaders. The top female leaders have all left or been fired. They’re now asking lower-level women to present on company calls and conferences because they don’t want it to be seen as an issue.

      avatar
      Total Expert Response
      2y
      Thank you for taking the time to submit a review. Total Expert’s leadership has managed our organization through challenging market conditions this year that have affected most SaaS companies. We continue to focus on responsible growth while invested in our future. Total Expert remains committed to a diverse workforce. We believe that strength comes from diversity, and we strive for a culture where every person’s voice, experience and talents are embraced and celebrated. Total Expert welcomes feedback at any time. Feedback helps us to continually improve our business, company culture, and employee experience. I encourage you to reach out directly to your manager, your Executive leader, or to the People Ops team with your concerns.
      5.0
      Jan 23, 2024

      Good company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team and market leader in the space

      Cons

      The mortgage market is hard, and culture has been lacking recently

      2.0
      Dec 27, 2023

      Awful culture from leadership

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      - product market fit - competitive pay - remote work

      Cons

      I have held sales positions at various sized tech companies, from established to hyper growth mode. Publicly and privately held. I can say without a doubt this is the worst culture I have ever been apart of. Organization is top heavy with leadership roles and some want to control every thing front line workers do, to the point it stifles agility and customer relationships. From an ethical standpoint, they are not customer first or transparent in billing practices. Managers talk badly about employees to other employees. There is extreme favoritism, bullying and name calling. They expect you to be on 24/7 and get upset if you don’t respond to last minute, unanticipated requests on weekends.

      avatar
      Total Expert Response
      2y
      Thank you for your review. Feedback helps us to continually improve our business, company culture, and employee experience. The note about ethical practices, transparency, and managers speaking badly about employees are all topics we would like to investigate further. If you are comfortable providing additional details, please email peopleops@totalexpert.com. We appreciate the time that you spent on the TEam. We wish you all of the best in your current and future endeavors.
      Viewing 37 - 39 of 142 Reviews
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      ReviewsTotal Expert reviews

      Glassdoor has 143 Total Expert reviews submitted anonymously by Total Expert employees. Read employee reviews and ratings on Glassdoor to decide if Total Expert is right for you.