Total Expert reviews

3.4

56% would recommend to a friend

(142 total reviews)
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Joe Welu

64% approve of CEO

54% positive business outlook

Total Expert has an employee rating of 3.4 out of 5 stars, based on 142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Total Expert employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

142 reviews
5.0
Feb 10, 2021

The stars are aligning at Total Expert

Recommend
CEO approval
Business Outlook

Pros

Total Expert is still in the high growth stages which makes it an exciting time to be here. Our product and internal operations processes are young and there are opportunities to step up and make a real, lasting impact at TE. The majority of the leadership team is very welcoming and open to new ideas. The vision for the product is becoming clear and there are great people in place to deliver on the vision and take this company to the next level.

Cons

From a benefits perspective, there is no 401k match but they do make up for it with salary. I've seen teams start to come together to do great things but there are still some including the leadership team that seem scarred from how things used to work at TE which makes it difficult to drive change across every team.

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Total Expert Response
5y
Hey - thank you so much for your review of Total Expert! We are so glad to hear you have had a positive experience. We appreciate you taking the time to share your feedback. Thank you, Anna Klombies Chief People Officer
2.0
Feb 10, 2021
Recommend
CEO approval
Business Outlook

Pros

The colleagues at Total Expert were some of the best that I’ve ever had the pleasure to work with. A willingness to collaborate and work together to help resolve customer needs is appreciated in a fast paced environment lacking constructive leadership. Self motivation can help recognize and develop skills/processes that are critical to survive at TE and position yourself for a better option after.

Cons

Open gossip among existing leadership results in colleagues, departments and other leaders being considered toxic and/or lackluster. A lack of maturity and failure to openly listen to employees (at large, not inner circle) creates a lot of friction and bankrupts trust. This “upper circle” has generated an openly mocked culture among employees. Your best resources for career growth and success at TE isn’t the assigned leadership.

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Total Expert Response
5y
Hey - thank you for taking the time to share your feedback with us. To further help us and your colleagues, we encourage you to email us at peopleoperations@totalexpert.com so that we can schedule time to talk with you further about your experience. We are working hard to make Total Expert a company where employees feel appreciated, and every voice is respected and valued. Thank you, Anna Klombies Chief People Officer
1.0
Feb 10, 2021

The Ugly Unicorn

Recommend
CEO approval
Business Outlook

Pros

HR incentives people to write positive glass-door reviews, as evident by the most recent reviews. The feet on the ground are some of the brightest and innovate people I've worked with. Unlimited PTO, gym membership, and pre-covid a stocked kitchen.

Cons

They mass fires people almost quarterly, for no reason and with no improvement plans in place for those getting fired. Recently entire teams have been fired in one day, with no apparent reasoning or acknowledgment from leadership. There is also no plans in place to cover the work of these people. No one is safe from a ground level employee up to the CTO. The sales team has had almost 4 leaders in 2 years, each one getting fired, and yet that still hasn't solved the problem in actually selling and meeting goals. The CEO treats the company as his personal sandbox and lets certain leaders run wild and interfere with departments and projects. There are no clear company and department goals, and if there are they are constantly changing due to people getting fired. They hide under the guise of "fast-paced startup", which could be true on paper, but everyone at the company realizes that it's a ticking time bomb with no reals plans to succeed.

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Total Expert Response
5y
Hey - thank you for taking the time to share your feedback with us. To further help us and your colleagues, we encourage you to email us at peopleoperations@totalexpert.com so that we can schedule time to talk with you further about your experience. We are working hard to make Total Expert a company where employees feel appreciated, and every voice is respected and valued. Thank you, Anna Klombies Chief People Officer
Viewing 97 - 99 of 142 Reviews

Glassdoor has 143 Total Expert reviews submitted anonymously by Total Expert employees. Read employee reviews and ratings on Glassdoor to decide if Total Expert is right for you.