Total Expert reviews

3.4

56% would recommend to a friend

(142 total reviews)
avatar

Joe Welu

64% approve of CEO

54% positive business outlook

Total Expert has an employee rating of 3.4 out of 5 stars, based on 142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Total Expert employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

142 reviews
2.0
Sep 7, 2020

CEO is an incompetent SalesBro

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are trying to genuinely make a good change at Total Expert. The board is finally hiring good leaders and replacing the old ones, however severe damage by the old leaders is still in repair across the company.

Cons

The CEO originally brought in a bunch of leaders to the org to just do whatever he says. He treats the marketing team likes it's his own sandbox and it shows. Every town hall he communicates a message of "dominating" the market and it feels like a gross rip off of wolf of wall street. The CTO was also a total sales bro with no skill to manage teams effectively with complete trust, and both of them only understand management as a fear based "do what I tell you to do" mentality. Lots of overtime, too much to do and all of it is bad quality work because we never got time to finish anything properly. Old leadership was extremely manipulative and employees are still trying to unlearn bad behaviors, even with good, competent leaders coming into the org. Also no 401k.

5.0
Sep 1, 2020

Rocketship Ride!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

While the company has had its growing pains, the executive team is really listening to the employees and are making huge strides to make this one of the most exciting success stories in the Twin Cities and beyond. They have not been afraid to make the tough choices as of late and it is great to see. Employees are increasingly empowered to explore and grow and be the "total expert" in their job. The CEO sends us messages encouraging us to take care of ourselves and our families and genuinely cares about our well-being in one of the toughest periods of time. Great job at handling WFH during Covid and responding to the unrest in the city.

Cons

No 401k match although it is apparently coming this next year.

1.0
Jun 18, 2020
Recommend
CEO approval
Business Outlook

Pros

When the CEO and other leadership are traveling

Cons

You don't know what you are walking into. Everyday, someone has stabbed you in the back, made up lies, or has manipulated leadership. It is a highly toxic work environment. There's are no rules, and staff take advantage.

Viewing 112 - 114 of 142 Reviews

Glassdoor has 143 Total Expert reviews submitted anonymously by Total Expert employees. Read employee reviews and ratings on Glassdoor to decide if Total Expert is right for you.