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Total Quality Logistics

Engaged Employer

Total Quality Logistics reviews

4.3

83% would recommend to a friend

(10,044 total reviews)
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Ken Oaks

91% approve of CEO

82% positive business outlook

Total Quality Logistics has an employee rating of 4.3 out of 5 stars, based on 10,044 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Total Quality Logistics employee rating is 23% above average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

10K reviews
2.0
May 2, 2018
Recommend
CEO approval
Business Outlook

Pros

- Predictable schedule - Predictable paychecks

Cons

- This is a telephone sales job. Doesn't matter what kind of toppings you throw on it or how you try to dress it up as a legitimate career move, its cold calling thousands of people that don't want to talk to you to try and sell them a service that they really don't need. - They train for 22 weeks on base salary which makes for a good holding spot while you continue to job search but I would not recommend putting any eggs in this basket as far as long-tenured employment is concerned. (They turn over about 80-90% of their employees over the given year) - The guys in the office (and I say guys because out of close to 100 employees on-site, there were 6 girls; three of which were recruiters) were a bit of a typecast and you will get a lot of the same personality every day. Not a bad thing if all you care about is gambling and sports, but I digress. - If you train on one of the major accounts in the office (which you probably will), you will not have time to "build you book of business" until you have already been thrown in the deep end. - Once done with training, you have 8 weeks to make x amount of dollars or you will be let go. A colleague of mine was let go the day after the 8 week mark with no warning whatsoever. - The only free parking option is over a half mile away from the building in a seedy parking lot next to the bike trail and railroad. The adverse will cost you anywhere from 8-12 dollars a day. - ABOVE ALL ELSE: stay in your sales role. Last it out as long as you possibly can. You may live in fear of losing your job every day but at least you can collect on unemployment when the day comes that they don't find you to be useful anymore. - If you express interest in any other position within the building, you will have to either get lucky with timing or kick rocks. If you're not directly generating revenue for them, they'll hit your wallet first by cutting your base pay, then they will place you directly on the chopping block. Why I left: I beat my sales goals during the 8 weeks of proving ground by a significant margin (over a thousand dollars in revenue over goal). Several weeks later I requested an interview for a Logistics Coordinator position (mid-level account support with no cold-calling). I was told I would be contacted and an interview would be set up. BEFORE I EVEN INTERVIEWED THEY STRIPPED ALL 50 OF MY PROSPECTS AND MY CUSTOMERS. I had spent my entire tenure "building my book of business" and with even the slightest inclination that I wanted to do something other than cold call, it was gone in less than one business day.

1.0
Feb 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Literally almost none. The only possible pros I can think of are the office facility and the events/rewards. BUT... you never have time to use anything at the office because you work 50+ hours/week, and the rewards they give out are just cheap trinkets that they give away so they don't have to give actual bonuses.

Cons

TQL is by far the worst company I've ever worked for. They have zero integrity and are the epitome of a money hungry company that doesn't care one bit about their employees. Your only worth to them is how much money you bring in. Even if you are a model employee and work as hard as you can, if you don't get luck with sales, you're treated like garbage. I'm getting worked up just thinking about how terrible TQL is so I'll leave it with this: No one should ever work for this advantage-taking, unethical, lying, cheating, backstabbing company.

1.0
Apr 29, 2015

Do not work here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is a fun environment for right out of college grads. You get to drink which is PROMOTED every Friday. Great idea to serve alcohol to the sales people before they drive home TQL.

Cons

Complete battling for clients. Not only will you have to battle for the sale, but you have to battle your coworkers in disputes. Great environment right? 100+ call per day or your GSM (mind you who does nothign ALL day but sits in his/her office and count how many calls people are making) will be breathing down your back. If you do not put up any numbers in your first 2 months, see ya later. Turnover rate is higher than any company out there. This place is meat grinder. Management TELLS employees and HR to get on this sight and post good reviews to outweigh the negative reviews. This is 100% truth, i was told by GSMs and HR, "lets get the reviews up to make us look better, but space the postings apart so it doesn't look like we asked you to do this" NO LIES HERE. I was in upper management, worked at this company for 5 years. 5 years of my life, gone and wasted. Do yourself a favor, WHEN a recruiter calls you for a job interview, which they will because they will hire anyone, tell them to go fly a kite. You do not need an education to work at this place. If monkeys could speak English, they could handle the phones. That is how easily replaceable you are. You are nothign but a number to upper management and they do not care about your life. There are a bunch of children working at this company, from upper management down, Children who are granted power to run sales teams and all of a sudden their attitudes change and they think they are the big shots of the show. Slow your role. If you are a lady, good luck getting a job, and if you do get a job, good luck not being instant messaged by 100 guys a day asking how you are doing and what your plans are this weekend. This place is a fraternity. I have been to multiple offices, and sat in on plenty of presentations where the statement "this is our most diverse location and this is our most successful location in the company" was stated. News flash you said that about 6 other times Ralph. If you are a white male, walk in and say you are money motivated and you got yourself a job for about 8 months. Anyone else, good luck going through 4-5 interviews with children granted the power to tell you no.

Viewing 385 - 387 of 10,044 Reviews

Glassdoor has 10,288 Total Quality Logistics reviews submitted anonymously by Total Quality Logistics employees. Read employee reviews and ratings on Glassdoor to decide if Total Quality Logistics is right for you.