5.0
Sep 26, 2022
Recommend
CEO approval
Business Outlook
Pros
Your success is also your team's success. Resources are endless for you to succeed. Strong and empowering work culture.
Cons
Success is not made overnight. You have to put in the time.
Total Quality Logistics reviews
4.3
83% would recommend to a friend
Ken Oaks
91% approve of CEO
82% positive business outlook
Total Quality Logistics has an employee rating of 4.3 out of 5 stars, based on 10,030 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Total Quality Logistics employee rating is 23% above average for employers within the Transportation & Logistics industry (3.5 stars).
Reviews by job title
10K reviews
Sep 26, 2022
5.0
May 13, 2022
Recommend
CEO approval
Business Outlook
Pros
There's a few things that make TQL far better than other companies I've worked for. I'll start with the best. The best thing, for me, is how much the company cares about its people having a good time. My boss has been totally supportive of me being curious about other roles, and it's something you see across IT. People move from QA to being devs, from finance guy to business analyst. I've also mentioned ideas about how to make this role better, and I've been listened to, even though I've been here for less than a year. Next, my team is awesome. Pretty much anyone on the team will drop whatever they're doing to help someone out. Good people, good sense of humor. Also, this is not the kind of company where people are constantly looking over your shoulder. You are trusted to do a good job, and to own up to mistakes and resolve them. But people don't freak out if you mess up, either. Finally, I'm a woman, the only one on my team right now, and it's never been a problem. I initially worried about it being a "boy's club", but I don't anymore. I'm treated the same. There's also a very participatory Women's IT group that meets up monthly, which has career related topics.
Cons
Here are my issues: They match 50% of the first 3% you contribute to your 401k, I think? Could be better. The offices are super far away from me, and the open office plan makes it really hard to focus sometimes. For the health insurance, somehow TQL can get out of covering all women's birth control except for IUDs? Because it's a religious organization? I haven't yet tried to get BC under TQL's insurance, so I'm not sure exactly how it'll play out, but yeah. My team has pretty high turnover, but it's mostly because EDI can be rough. Also, there's sort of a pipeline for new dev bootcamp grads from EDI to development here. Roughly 1.5 years after starting, most people move to dev.
2.0
Dec 20, 2017
Recommend
CEO approval
Business Outlook
Pros
Uncapped commissions at the account executive position. The sales staff is predominantly millennials.
Cons
Limited opportunity to earn high commissions due to internal competition/rules of engagement. Simply put there is not enough to go around, especially with over 4200 employees now. The account executive position is advertised as “salary plus commission” this is a perfect example of the bait and switch manipulation. As the account executive must first earn commission to cover the bi-weekly salary compensation prior to earning any additional commission. Essentially operating under a forgiving draw. This position is also responsible for collecting payments and are allotted only 75 days to do so or the company acquires 100% of the commission. Do not fall for the accolades and reviews employees are "strongly encouraged" to complete these surveys and reviews in a positive light. The biggest con is the company does not put their employees first, instead they solely focus on the bottom line and will do whatever is needed to increase profits to ensure senior leadership is paid out on their bonuses. Including going against their very own principles and values such as integrity and being forthright about confrontation. This company has made a fortune exploiting young millennials to move up in management and open new locations all for little or no extra compensation outside of the commission the individual is already acquiring on their own sales. Once a “leader” is burnt out they are removed and simply replaced by the next young inspired millennial moving up the corporate ladder.
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