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      TouchPoint Support Services

      Part of Compass Group USA

      Engaged Employer

      TouchPoint Support Services Operations Manager reviews

      4.5

      96% would recommend to a friend

      (7 total reviews)
      avatar

      Robert Tindell

      Not enough data to show CEO approval

      96% positive business outlook

      Ratings by category

      4.8

      Diversity & inclusion

      4.7

      Culture & values

      4.7

      Work/Life balance

      4.7

      Career opportunities

      4.4

      Compensation and benefits

      4.2

      Senior management

      Ratings by demographic groups

      Reviews by job title

      7 reviews
      4.0
      Mar 27, 2021

      Great

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      Lack of pay for management and hourly

      avatar
      TouchPoint Support Services Response
      5y
      Hi there, thank you for making time to take a review. We are happy that you are enjoying your position and appreciate your constructive feedback. Thank you for being a part of the TouchPoint family!
      1.0
      Feb 28, 2021

      Worst company ever

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Currently there is no pros to working here. I mean unless you just need some money coming in.

      Cons

      -terrible contract negotiations, make it almost impossible to reach client goals and satisfaction which resulted in lost contracts. Huge turnover due to low pay for directors and below, and impossible goals

      avatar
      TouchPoint Support Services Response
      5y
      Thank you for your feedback. We are working on training and development programs for management so we can improve working environments. We really appreciate all your hard work and will make great efforts to improve.
      Viewing 4 - 6 of 7 Reviews
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      Glassdoor has 386 TouchPoint Support Services reviews submitted anonymously by TouchPoint Support Services employees. Read employee reviews and ratings on Glassdoor to decide if TouchPoint Support Services is right for you.