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TouchPoint Support Services

Engaged Employer

TouchPoint Support Services reviews

2.9

41% would recommend to a friend

(70 total reviews)
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Robert Tindell

49% approve of CEO

34% positive business outlook

Reviews by job title

70 reviews

Reviews about "Culture"

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2.0
Sep 18, 2021
Recommend
CEO approval
Business Outlook

Pros

- free food - mostly laidback environment - lgbtq friendly

Cons

Management is lackluster at best, hideously incompetent at worst. There’s no communication, no one seems to be on the same page about anything, there are constant scheduling conflicts. Management has also brushed off and completely ignored sexual harassment, toxicity, and bullying in their workplace. The kitchen has been running on a skeleton crew for years. Everyone is overworked and underpaid. Speaking of pay, if anyone brings up grievances with their salary there is a high chance they will be fired. not sure how that’s legal, but whatever. I’m being paid less as a Lead than the new hires, and if I ask for a raise I will probably be laughed at and told to get out. None of us have received a yearly raise in two years, and we have received no hazard pay or bonuses all throughout the pandemic.

5.0
Jul 22, 2021
Recommend
CEO approval
Business Outlook

Pros

good core group of leaders, managers, directors, RDOs. We all work well together.

Cons

tough staffing market; rate of pay has hindered us to keep consistent staff, to build on culture.

1.0
Jun 6, 2021

Disjointed Leadership

Recommend
CEO approval
Business Outlook

Pros

There are some great people trying to do a good job for as long as they can. Then they leave.

Cons

The leaders are not interested in improving the culture. They do not practice the values preached in corporate dogma.

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TouchPoint Support Services Response
5y
Thank you for leaving a review. We are working on new leaning and development programs to provide career opportunities within TouchPoint Support Services and our sister sectors. In addition, we strive to communicate career openings to all TouchPoint associates. We appreciate your feedback. We strive to make a great working environment. TouchPoint appreciates your hard work and tenure with the company.
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