Does TouchPoint Support Services pay their employees well?

According to anonymously submitted Glassdoor reviews, TouchPoint Support Services employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at TouchPoint Support Services. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at TouchPoint Support Services?

41% of TouchPoint Support Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TouchPoint Support Services 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at TouchPoint Support Services?

Clinical Dietitian (17) , Housekeeper (16) , Patient Transporter (14) , Director (13) , Registered Dietitian (10) , Food Service Worker (9) , Cook (8) , Environmental Services (7) , Manager (7) , Operations Manager (7) , Assistant Director (6) , Dietary Aide (6) , Barista (5) , Culinary Ambassador (5) , EVS Tech (5)

What are the cons of working at TouchPoint Support Services according to real employee reviews?

"The pay could be better." ((in 22 reviews)); "15% of salaries for similar jobs." ((in 6 reviews)); "Employees do not feel appreciated and favoritism is shown all the time." ((in 6 reviews)); "You will instead get yelled at demeaned by senior leadership for missing a minor detail." ((in 6 reviews)); "Additionally, when it comes to making sure patients are well cared for, this is at the bottom of the list for upper management." ((in 5 reviews))

What are the top reviewed TouchPoint Support Services locations?

Austin , Chicago , Jacksonville , Detroit , Novi , Milwaukee , Indianapolis , Murfreesboro , Nashville , Tulsa , Birmingham , Atlanta , Washington , Wichita , Pensacola , Joliet , Bartlesville , Hoffman Estates , Appleton , Evansville , Manhattan , Kankakee , Racine , Grand Blanc , Saginaw , Waco , Anderson , Kokomo , Pittsburg , Panama City

TouchPoint Support Services reviews

2.9

41% would recommend to a friend

(374 total reviews)

Robert Tindell

49% approve of CEO

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (374 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TouchPoint Support Services has an employee rating of 2.9 out of 5 stars, based on 374 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TouchPoint Support Services employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

374 reviews

5.0

Jun 28, 2018

Housekeeper

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work around great people and love the department I work in. Working around doctors and nurses has taught me a lot. So much that i am now in enroll in Health Care Management for Billing and Coding.

Cons

No holiday pay. we have to pay our self when we off for holidays and I feel that the company she pay for us to be since it's a state issue holiday.

TouchPoint Support Services Response

6y

Hello – thanks for providing your feedback. It's fantastic that you felt called to further your knowledge in healthcare management and that you love your department. Thank you for making TouchPoint a wonderful place to work!

1.0

Jun 26, 2018

Temporary job Do not get stuck working for this Company

Dining room server

Recommend

CEO approval

Business Outlook

Pros

Discounted food. Out of town discount at hotels and car rental

Cons

Bad management and corporate people are horible they lie to you face don’t talk to people with respect! I have been here 6 years and they act like I don’t know my job!

TouchPoint Support Services Response

6y

Hello there, thanks for leaving us a review. We believe healthy relationships between managers and their employees is very important. Please reach out to your HR Support Team. They’ll be able to help you with the specific issues you’re facing. Thanks for being a part of the TouchPoint family and taking the time to provide constructive feedback.

4.0

Jun 22, 2018

Barista

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company to work for

Cons

Bad management at place of employement

TouchPoint Support Services Response

6y

Hi there, thanks for leaving us a review. We are happy that you love the company and suggest that you connect with our HR Support Team to address your concerns with management. We're proud to have you on our team!

Viewing 298 - 300 of 374 Reviews

Jobs at TouchPoint Support Services

FOOD SERVICE WORKER (PART TIME)

PATIENT OBSERVATION LEAD (FULL TIME)

PATIENT SERVER (PART TIME)

PATIENT OBSERVATION ASSISTANT (FULL TIME AND PART TIME)

WAIT STAFF ASSOCIATE (PART TIME)