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      TouchPoint Support Services

      Part of Compass Group USA

      Engaged Employer

      TouchPoint Support Services reviews

      2.9

      41% would recommend to a friend

      (374 total reviews)
      avatar

      Robert Tindell

      49% approve of CEO

      34% positive business outlook

      Ratings by category

      3.3

      Diversity & inclusion

      2.8

      Compensation and benefits

      2.7

      Culture & values

      2.7

      Work/Life balance

      2.7

      Career opportunities

      2.5

      Senior management

      TouchPoint Support Services has an employee rating of 2.9 out of 5 stars, based on 374 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TouchPoint Support Services employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      374 reviews
      5.0
      Jul 22, 2016

      Great place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people who are all passionate about going above and beyond to help each other and our customers. Awesome office space!

      Cons

      A little more structure needed at time.

      5.0
      Jul 21, 2016

      Purposeful Work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      This job is both rewarding and humbling. Not many companies can directly impact the lives of others. At TouchPoint, that's exactly what we do. Our operators and field support embody our mission of compassion at every point of human contact. It's a joy to support such purposeful work.

      Cons

      I would love more opportunities to connect with our incredible field support.

      2.0
      Jul 13, 2016

      Employees are expected to work more for less pay

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedules for college students. Job security. Reasonable health benefits (at employee's expense).

      Cons

      Poor communication among management. Very few pay increases (only make $0.47/hour more than 4 years ago). Employees are rarely moved up within company (hire management from outside). Always under-staffed. HUGE turnover rate in employees.

      Viewing 352 - 354 of 374 Reviews
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      ReviewsTouchPoint Support Services reviews

      Glassdoor has 386 TouchPoint Support Services reviews submitted anonymously by TouchPoint Support Services employees. Read employee reviews and ratings on Glassdoor to decide if TouchPoint Support Services is right for you.