Does TouchPoint Support Services pay their employees well?

According to anonymously submitted Glassdoor reviews, TouchPoint Support Services employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at TouchPoint Support Services. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at TouchPoint Support Services?

41% of TouchPoint Support Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TouchPoint Support Services 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at TouchPoint Support Services?

Clinical Dietitian (17) , Housekeeper (16) , Patient Transporter (14) , Director (13) , Registered Dietitian (10) , Food Service Worker (9) , Cook (8) , Environmental Services (7) , Manager (7) , Operations Manager (7) , Assistant Director (6) , Dietary Aide (6) , Barista (5) , Culinary Ambassador (5) , EVS Tech (5)

What are the pros of working at TouchPoint Support Services according to real employee reviews?

"Good benefits and that is about all." ((in 21 reviews)); "Work around great people and love the department I work in." ((in 17 reviews)); "The TouchPoint culture is great." ((in 17 reviews)); "Great coworkers" ((in 11 reviews)); "Growth opportunities with parent conpany" ((in 8 reviews))

What are the cons of working at TouchPoint Support Services according to real employee reviews?

"The pay could be better." ((in 21 reviews)); "Long hours and over worked." ((in 9 reviews)); "15% of salaries for similar jobs." ((in 6 reviews)); "You will instead get yelled at demeaned by senior leadership for missing a minor detail." ((in 6 reviews)); "Additionally, when it comes to making sure patients are well cared for, this is at the bottom of the list for upper management." ((in 5 reviews))

What are the top reviewed TouchPoint Support Services locations?

Austin , Chicago , Jacksonville , Detroit , Novi , Milwaukee , Indianapolis , Murfreesboro , Nashville , Tulsa , Birmingham , Atlanta , Washington , Wichita , Pensacola , Joliet , Bartlesville , Hoffman Estates , Appleton , Evansville , Manhattan , Kankakee , Racine , Grand Blanc , Saginaw , Waco , Anderson , Kokomo , Pittsburg , Panama City

TouchPoint Support Services reviews

2.9

41% would recommend to a friend

(374 total reviews)

Robert Tindell

49% approve of CEO

34% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TouchPoint Support Services has an employee rating of 2.9 out of 5 stars, based on 374 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TouchPoint Support Services employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

374 reviews

4.0

Aug 26, 2024

Great Experience!

Senior director of dining services

Recommend

CEO approval

Business Outlook

Pros

Quality of life and great career development.

Cons

-Can be fast paced environment

2.0

Aug 13, 2024

Touch point

Housekeeping

Recommend

CEO approval

Business Outlook

Pros

Pay was decent, so were the hours.

Cons

The mangers were very rude

1.0

Aug 12, 2024

Don’t be fooled

Account director

Recommend

CEO approval

Business Outlook

Pros

To gain experience to move to another sector

Cons

Constant inconsistency in role and expectations. Turnover high and just when you get to know someone they quit. Leadership has obvious favorites who are allowed to do nothing while others get worked piled on them. It is hard to respect or trust anyone in company especially leadership.

TouchPoint Support Services Response

1y

Thank you for sharing your feedback. We recognize the challenges with consistency and staffing and are actively working to address them. Your concerns about workload and leadership are important to us, and we're committed to improving fairness and communication across the company. We strive to provide a positive workplace culture and take your feedback seriously, which is why we have several outlets available to associates to report their concerns and provide feedback. If you have not done so already, we encourage you to share your experiences with the Compass Group’s One HR number: 877.311.4747, and they will be in contact with the appropriate team.

Viewing 46 - 48 of 374 Reviews

Jobs at TouchPoint Support Services

DISHWASHER (PART TIME)

DISHWASHER (FULL TIME)

LAUNDRY SERVICE (FULL TIME)

DISHWASHER (FULL TIME)

DISHWASHER (PART TIME)