Does TouchPoint Support Services pay their employees well?

According to anonymously submitted Glassdoor reviews, TouchPoint Support Services employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at TouchPoint Support Services. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at TouchPoint Support Services?

41% of TouchPoint Support Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TouchPoint Support Services 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at TouchPoint Support Services?

Clinical Dietitian (17) , Housekeeper (16) , Patient Transporter (14) , Director (13) , Registered Dietitian (10) , Food Service Worker (9) , Cook (8) , Environmental Services (7) , Manager (7) , Operations Manager (7) , Assistant Director (6) , Dietary Aide (6) , Barista (5) , Culinary Ambassador (5) , EVS Tech (5)

What are the pros of working at TouchPoint Support Services according to real employee reviews?

"Good benefits and that is about all." ((in 21 reviews)); "Work around great people and love the department I work in." ((in 17 reviews)); "The TouchPoint culture is great." ((in 17 reviews)); "Great coworkers" ((in 11 reviews)); "Growth opportunities with parent conpany" ((in 8 reviews))

What are the cons of working at TouchPoint Support Services according to real employee reviews?

"The pay could be better." ((in 21 reviews)); "Long hours and over worked." ((in 9 reviews)); "15% of salaries for similar jobs." ((in 6 reviews)); "You will instead get yelled at demeaned by senior leadership for missing a minor detail." ((in 6 reviews)); "Additionally, when it comes to making sure patients are well cared for, this is at the bottom of the list for upper management." ((in 5 reviews))

What are the top reviewed TouchPoint Support Services locations?

Austin , Chicago , Jacksonville , Detroit , Novi , Milwaukee , Indianapolis , Murfreesboro , Nashville , Tulsa , Birmingham , Atlanta , Washington , Wichita , Pensacola , Joliet , Bartlesville , Hoffman Estates , Appleton , Evansville , Manhattan , Kankakee , Racine , Grand Blanc , Saginaw , Waco , Anderson , Kokomo , Pittsburg , Panama City

TouchPoint Support Services reviews

2.9

41% would recommend to a friend

(374 total reviews)

Robert Tindell

49% approve of CEO

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (374 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TouchPoint Support Services has an employee rating of 2.9 out of 5 stars, based on 374 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TouchPoint Support Services employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

374 reviews

5.0

Jun 28, 2018

Housekeeper

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work around great people and love the department I work in. Working around doctors and nurses has taught me a lot. So much that i am now in enroll in Health Care Management for Billing and Coding.

Cons

No holiday pay. we have to pay our self when we off for holidays and I feel that the company she pay for us to be since it's a state issue holiday.

TouchPoint Support Services Response

6y

Hello – thanks for providing your feedback. It's fantastic that you felt called to further your knowledge in healthcare management and that you love your department. Thank you for making TouchPoint a wonderful place to work!

2.0

Feb 13, 2018

Room Service Ambassador

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Twelve hour shifts (great overtime if you can handle it), leads are nice, cake once a month, somewhat rewarding experience because you are bringing delicious meals to patients.

Cons

You are on your feet for 11 hours out of the 12 hours that you are working, you are on your own working on your floor (literally no one to help you pass out trays or bring you extra condiments if you are in a rush), they will favor people and put them on certain floors. They throw you out to floors that you have no idea how to work. They put on the job application that you will work every other weekend, that is a lie.

1.0

Jan 27, 2018

Current employee

Manager

Recommend

CEO approval

Business Outlook

Pros

Pay is extremely competitive. Since they have an exclusive contract with Ascension, you have great job security.

Cons

Overall, the company is away from its values. Leadership/ Senior Leadership approaches business Machiavellian style. Support is contained within the unit, with minimal support coming from outside except in a negative way. Lastly, leadership manages business through negative reinforcement.

Viewing 46 - 48 of 374 Reviews

Jobs at TouchPoint Support Services

DISHWASHER (PART TIME)

DISHWASHER (FULL TIME)

LAUNDRY SERVICE (FULL TIME)

DISHWASHER (FULL TIME)

DISHWASHER (PART TIME)