Does TouchPoint Support Services pay their employees well?

According to anonymously submitted Glassdoor reviews, TouchPoint Support Services employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at TouchPoint Support Services. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at TouchPoint Support Services?

41% of TouchPoint Support Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TouchPoint Support Services 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at TouchPoint Support Services?

Clinical Dietitian (17) , Housekeeper (16) , Patient Transporter (14) , Director (13) , Registered Dietitian (10) , Food Service Worker (9) , Cook (8) , Environmental Services (7) , Manager (7) , Operations Manager (7) , Assistant Director (6) , Dietary Aide (6) , Barista (5) , Culinary Ambassador (5) , EVS Tech (5)

What are the pros of working at TouchPoint Support Services according to real employee reviews?

"Good benefits and that is about all." ((in 19 reviews)); "The TouchPoint culture is great." ((in 16 reviews)); "Work around great people and love the department I work in." ((in 15 reviews)); "great coworkers" ((in 11 reviews)); "Growth opportunities with parent conpany" ((in 10 reviews))

What are the cons of working at TouchPoint Support Services according to real employee reviews?

"The pay could be better." ((in 22 reviews)); "15% of salaries for similar jobs." ((in 6 reviews)); "Employees do not feel appreciated and favoritism is shown all the time." ((in 6 reviews)); "You will instead get yelled at demeaned by senior leadership for missing a minor detail." ((in 6 reviews)); "Additionally, when it comes to making sure patients are well cared for, this is at the bottom of the list for upper management." ((in 5 reviews))

What are the top reviewed TouchPoint Support Services locations?

Austin , Chicago , Jacksonville , Detroit , Novi , Milwaukee , Indianapolis , Murfreesboro , Nashville , Tulsa , Birmingham , Atlanta , Washington , Wichita , Pensacola , Joliet , Bartlesville , Hoffman Estates , Appleton , Evansville , Manhattan , Kankakee , Racine , Grand Blanc , Saginaw , Waco , Anderson , Kokomo , Pittsburg , Panama City

TouchPoint Support Services reviews

2.9

41% would recommend to a friend

(374 total reviews)

Robert Tindell

49% approve of CEO

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (374 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TouchPoint Support Services has an employee rating of 2.9 out of 5 stars, based on 374 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TouchPoint Support Services employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

374 reviews

5.0

Jul 21, 2025

Love my job!

Director of operations

Recommend

CEO approval

Business Outlook

Pros

Great company leadership who invest in their own associates.

Cons

It’s hard work, but rewarding.

TouchPoint Support Services Response

10mo

Thank you for sharing your feedback and for your more than 10 years of dedication to TouchPoint! We’re so glad to hear that you’ve felt supported by our leadership team throughout your journey. While the work can certainly be demanding, we’re grateful you find it rewarding and meaningful. Associates like you make a lasting impact, and we truly appreciate your continued commitment.

5.0

Jul 15, 2025

Great!

Data analysis intern

Recommend

CEO approval

Business Outlook

Pros

Very nice work life culture

Cons

Sometimes slow work depends on the time of year

TouchPoint Support Services Response

10mo

We appreciate you taking the time to leave a review! It’s wonderful to hear that you enjoyed the positive culture during your internship. Thank you for being part of our team. We’re grateful for your contributions and wish you continued success in your career journey.

4.0

Jun 4, 2025

Opinion

Associate director

Recommend

CEO approval

Business Outlook

Pros

Great management training and support from senior leadership!

Cons

There will always be challenges and obstacles with the job!

TouchPoint Support Services Response

1y

Thank you for taking the time to share your experience. We’re glad to hear you found value in our management training and support from senior leadership—developing strong leaders is a priority for us. We also recognize that every role comes with its challenges, and we appreciate your candid feedback and thoughtful advice. Thank you for being part of the TouchPoint team!

Viewing 76 - 78 of 374 Reviews

Jobs at TouchPoint Support Services

DISHWASHER (PART TIME)

LAUNDRY SERVICE (FULL TIME)

DISHWASHER (FULL TIME)

DISHWASHER (FULL TIME)

FRONT DESK CLERK (FULL AND PART TIME)