Does TouchPoint Support Services pay their employees well?

According to anonymously submitted Glassdoor reviews, TouchPoint Support Services employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at TouchPoint Support Services. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at TouchPoint Support Services?

41% of TouchPoint Support Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TouchPoint Support Services 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at TouchPoint Support Services?

Clinical Dietitian (17) , Housekeeper (16) , Patient Transporter (14) , Director (13) , Registered Dietitian (10) , Food Service Worker (9) , Cook (8) , Environmental Services (7) , Manager (7) , Operations Manager (7) , Assistant Director (6) , Dietary Aide (6) , Barista (5) , Culinary Ambassador (5) , EVS Tech (5)

What are the pros of working at TouchPoint Support Services according to real employee reviews?

"Good benefits and that is about all." ((in 18 reviews)); "The TouchPoint culture is great." ((in 17 reviews)); "A whole lotta good people with their hearts and minds in the right place." ((in 16 reviews)); "Great coworkers" ((in 11 reviews)); "Growth opportunities with parent conpany" ((in 10 reviews))

What are the cons of working at TouchPoint Support Services according to real employee reviews?

"The pay could be better." ((in 23 reviews)); "Long hours and over worked." ((in 12 reviews)); "15% of salaries for similar jobs." ((in 6 reviews)); "LACK OF COMMUNICATION AND FAVORITISM" ((in 6 reviews)); "You will instead get yelled at demeaned by senior leadership for missing a minor detail." ((in 6 reviews))

What are the top reviewed TouchPoint Support Services locations?

Austin , Chicago , Jacksonville , Detroit , Novi , Milwaukee , Indianapolis , Murfreesboro , Nashville , Tulsa , Birmingham , Atlanta , Washington , Wichita , Pensacola , Joliet , Bartlesville , Hoffman Estates , Appleton , Evansville , Manhattan , Kankakee , Racine , Grand Blanc , Saginaw , Waco , Anderson , Kokomo , Pittsburg , Panama City

TouchPoint Support Services reviews

2.9

41% would recommend to a friend

(374 total reviews)

Robert Tindell

49% approve of CEO

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (374 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TouchPoint Support Services has an employee rating of 2.9 out of 5 stars, based on 374 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TouchPoint Support Services employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

374 reviews

1.0

Jan 17, 2023

Don't do it.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay is fair, benefits are fair.

Cons

fundamental lack of clarity around expectations. Each of your 9 managers will have something different. Major financial issues, they eliminated lots of jobs aka layed people off as a cost savings. Revolving door of management a new regional manager every year, new unit manager every few months. Expected to work overtime it's a hospital so 24/7 operation 365 days a year. Be ready to work all holidays, weekends, nights, and early mornings.

1.0

Jan 13, 2023

Don’t work for TouchPoint

Hospital sitter

Recommend

CEO approval

Business Outlook

Pros

I enjoy working with the patients and my peers.

Cons

I worked as a patient sitter in a hospital. I was warned by people before I started working at Touchpoint that it was not a good company to work for I should have listened. Communication between employees and managers is really bad. (See below) In the position I was in we were only allowed to drink water on breaks we couldn’t have water on the floor and couldn’t wear jackets on the floor if we were cold. We could wear Long sleeve shirts under the uniform until we finally got jackets. New employees don’t get jackets for 90 days. The paperwork and rules at different locations were different. Management was really nitpicky about paperwork.

2.0

Dec 31, 2022

St. John providence hospital

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

You’re getting paid at least

Cons

Pay is every two weeks and We have to pay for our lunch break. Staff/management are sometimes rude and inconsiderate.

Viewing 163 - 165 of 374 Reviews

Jobs at TouchPoint Support Services

WAITER/WAITRESS (PART TIME)

PATIENT SERVER (FULL TIME)

CASHIER/FOOD SERVICE WORKER (FULL AND PART TIME)

FOOD SERVICE WORKER/CASHIER (FULL AND PART TIME)

PATIENT SERVER (FULL AND PART TIME)