Does TouchPoint Support Services pay their employees well?

According to anonymously submitted Glassdoor reviews, TouchPoint Support Services employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at TouchPoint Support Services. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at TouchPoint Support Services?

41% of TouchPoint Support Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TouchPoint Support Services 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at TouchPoint Support Services?

Clinical Dietitian (17) , Housekeeper (16) , Patient Transporter (14) , Director (13) , Registered Dietitian (10) , Food Service Worker (9) , Cook (8) , Environmental Services (7) , Manager (7) , Operations Manager (7) , Assistant Director (6) , Dietary Aide (6) , Barista (5) , Culinary Ambassador (5) , EVS Tech (5)

What are the pros of working at TouchPoint Support Services according to real employee reviews?

"Good benefits and that is about all." ((in 18 reviews)); "The TouchPoint culture is great." ((in 17 reviews)); "A whole lotta good people with their hearts and minds in the right place." ((in 16 reviews)); "Great coworkers" ((in 11 reviews)); "Growth opportunities with parent conpany" ((in 10 reviews))

What are the cons of working at TouchPoint Support Services according to real employee reviews?

"The pay could be better." ((in 23 reviews)); "Long hours and over worked." ((in 12 reviews)); "15% of salaries for similar jobs." ((in 6 reviews)); "LACK OF COMMUNICATION AND FAVORITISM" ((in 6 reviews)); "You will instead get yelled at demeaned by senior leadership for missing a minor detail." ((in 6 reviews))

What are the top reviewed TouchPoint Support Services locations?

Austin , Chicago , Jacksonville , Detroit , Novi , Milwaukee , Indianapolis , Murfreesboro , Nashville , Tulsa , Birmingham , Atlanta , Washington , Wichita , Pensacola , Joliet , Bartlesville , Hoffman Estates , Appleton , Evansville , Manhattan , Kankakee , Racine , Grand Blanc , Saginaw , Waco , Anderson , Kokomo , Pittsburg , Panama City

TouchPoint Support Services reviews

2.9

41% would recommend to a friend

(374 total reviews)

Robert Tindell

49% approve of CEO

34% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TouchPoint Support Services has an employee rating of 2.9 out of 5 stars, based on 374 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TouchPoint Support Services employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

374 reviews

1.0

Feb 23, 2022

Horrible

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

By yourself most of the time make sched

Cons

Only one working . Point system lack of care for employees

3.0

Feb 18, 2022

Depends on location

Registered dietitian

Recommend

CEO approval

Business Outlook

Pros

From the perspective of a clinical dietitian, touchpoint could be better however it depends entirely on the location and what your direct manager expects from you. Touchpoint as a company expects dietitians to serve food service needs and does not acknowledge the clinical role of an RD. The further removed your position is from food service the better your experience will be as a clinical RD. If you are working for touchpoint at a smaller hospital, expect some food service involvement. If at a larger hospital you may not be expected to have involvement with food service. I suggest asking about food service involvement in your interview if interviewing with touchpoint. There can be decent opportunity for growth if you do like food service and finance. Good PTO.

Cons

Touchpoint does not acknowledge the role of a clinical RD and focuses greatly on how the RDs can contribute to food service. As a result, the tasks you need to accomplish in order to receive your yearly raise may not make sense in a clinical role, but it has to get done regardless if you want up to a 4% raise. This aspect has been frustrating.

2.0

Feb 17, 2022

It’s whatever

Environmental technician

Recommend

CEO approval

Business Outlook

Pros

Decent pay, and not hard if you get your own area to clean

Cons

Put to much on their workers, pro sucks, and the managers are snakes

Viewing 205 - 207 of 374 Reviews

Jobs at TouchPoint Support Services

WAITER/WAITRESS (PART TIME)

PATIENT SERVER (FULL TIME)

FOOD SERVICE WORKER/CASHIER (FULL AND PART TIME)

DISHWASHER (PART TIME)

PATIENT SERVER (FULL AND PART TIME)