Does TouchPoint Support Services pay their employees well?

According to anonymously submitted Glassdoor reviews, TouchPoint Support Services employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at TouchPoint Support Services. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at TouchPoint Support Services?

41% of TouchPoint Support Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TouchPoint Support Services 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at TouchPoint Support Services?

Clinical Dietitian (17) , Housekeeper (16) , Patient Transporter (14) , Director (13) , Registered Dietitian (10) , Food Service Worker (9) , Cook (8) , Environmental Services (7) , Manager (7) , Operations Manager (7) , Assistant Director (6) , Dietary Aide (6) , Barista (5) , Culinary Ambassador (5) , EVS Tech (5)

What are the pros of working at TouchPoint Support Services according to real employee reviews?

"Good benefits and that is about all." ((in 18 reviews)); "The TouchPoint culture is great." ((in 17 reviews)); "A whole lotta good people with their hearts and minds in the right place." ((in 16 reviews)); "Great coworkers" ((in 11 reviews)); "Growth opportunities with parent conpany" ((in 10 reviews))

What are the cons of working at TouchPoint Support Services according to real employee reviews?

"The pay could be better." ((in 23 reviews)); "Long hours and over worked." ((in 12 reviews)); "15% of salaries for similar jobs." ((in 6 reviews)); "LACK OF COMMUNICATION AND FAVORITISM" ((in 6 reviews)); "You will instead get yelled at demeaned by senior leadership for missing a minor detail." ((in 6 reviews))

What are the top reviewed TouchPoint Support Services locations?

Austin , Chicago , Jacksonville , Detroit , Novi , Milwaukee , Indianapolis , Murfreesboro , Nashville , Tulsa , Birmingham , Atlanta , Washington , Wichita , Pensacola , Joliet , Bartlesville , Hoffman Estates , Appleton , Evansville , Manhattan , Kankakee , Racine , Grand Blanc , Saginaw , Waco , Anderson , Kokomo , Pittsburg , Panama City

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TouchPoint Support Services

Part of Compass Group USA

TouchPoint Support Services reviews

2.9

41% would recommend to a friend

(374 total reviews)

Robert Tindell

49% approve of CEO

34% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.8

Compensation and benefits

2.7

Culture & values

2.7

Work/Life balance

2.7

Career opportunities

2.5

Senior management

TouchPoint Support Services has an employee rating of 2.9 out of 5 stars, based on 374 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TouchPoint Support Services employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

374 reviews

5.0

Sep 22, 2021

Good workplace.

Barista

Recommend

CEO approval

Business Outlook

Pros

I haven't had any negative experiences with management. Good place to work at.

Cons

We are constantly short staffed.

2.0

Sep 18, 2021

Far, far scummier than it seems.

Food service lead

Recommend

CEO approval

Business Outlook

Pros

- free food - mostly laidback environment - lgbtq friendly

Cons

Management is lackluster at best, hideously incompetent at worst. There’s no communication, no one seems to be on the same page about anything, there are constant scheduling conflicts. Management has also brushed off and completely ignored sexual harassment, toxicity, and bullying in their workplace. The kitchen has been running on a skeleton crew for years. Everyone is overworked and underpaid. Speaking of pay, if anyone brings up grievances with their salary there is a high chance they will be fired. not sure how that’s legal, but whatever. I’m being paid less as a Lead than the new hires, and if I ask for a raise I will probably be laughed at and told to get out. None of us have received a yearly raise in two years, and we have received no hazard pay or bonuses all throughout the pandemic.

1.0

Sep 18, 2021

Horrible

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

The hard working housekeeping staff b

Cons

Management. They are duplicitous. Managing with favoritism. HR protects poor performance employees.

Viewing 220 - 222 of 374 Reviews

Jobs at TouchPoint Support Services

WAITER/WAITRESS (PART TIME)

PATIENT SERVER (FULL TIME)

CASHIER/FOOD SERVICE WORKER (FULL AND PART TIME)

FOOD SERVICE WORKER/CASHIER (FULL AND PART TIME)

PATIENT SERVER (FULL AND PART TIME)

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Reviews by job title

Good workplace.

Far, far scummier than it seems.

Horrible

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