Does TouchPoint Support Services pay their employees well?

According to anonymously submitted Glassdoor reviews, TouchPoint Support Services employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at TouchPoint Support Services. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at TouchPoint Support Services?

41% of TouchPoint Support Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TouchPoint Support Services 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at TouchPoint Support Services?

Clinical Dietitian (17) , Housekeeper (16) , Patient Transporter (14) , Director (13) , Registered Dietitian (10) , Food Service Worker (9) , Cook (8) , Environmental Services (7) , Manager (7) , Operations Manager (7) , Assistant Director (6) , Dietary Aide (6) , Barista (5) , Culinary Ambassador (5) , EVS Tech (5)

What are the pros of working at TouchPoint Support Services according to real employee reviews?

"Good benefits and that is about all." ((in 18 reviews)); "A whole lotta good people with their hearts and minds in the right place." ((in 16 reviews)); "The TouchPoint culture is great." ((in 16 reviews)); "great coworkers" ((in 12 reviews)); "Growth opportunities with parent conpany" ((in 10 reviews))

What are the cons of working at TouchPoint Support Services according to real employee reviews?

"The pay could be better." ((in 24 reviews)); "You will instead get yelled at demeaned by senior leadership for missing a minor detail." ((in 6 reviews)); "Additionally, when it comes to making sure patients are well cared for, this is at the bottom of the list for upper management." ((in 5 reviews)); "15% of salaries for similar jobs." ((in 5 reviews)); "Despite repeated concerns regarding a hostile work environment, nothing is ever said or done." ((in 4 reviews))

What are the top reviewed TouchPoint Support Services locations?

Austin , Chicago , Jacksonville , Detroit , Novi , Milwaukee , Indianapolis , Murfreesboro , Nashville , Tulsa , Birmingham , Atlanta , Washington , Wichita , Pensacola , Joliet , Bartlesville , Hoffman Estates , Appleton , Evansville , Manhattan , Kankakee , Racine , Grand Blanc , Saginaw , Waco , Anderson , Kokomo , Pittsburg , Panama City

TouchPoint Support Services reviews

2.9

41% would recommend to a friend

(374 total reviews)

Robert Tindell

49% approve of CEO

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (374 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TouchPoint Support Services has an employee rating of 2.9 out of 5 stars, based on 374 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TouchPoint Support Services employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

374 reviews

1.0

Jan 13, 2024

Avoid Toxic Lowpaying Company

Patient services supervisor

Recommend

CEO approval

Business Outlook

Pros

-Benefits -Work life balance -Working as Cafe Supervisor you get weekends off -Easy Money, but they will start you at bare minimum even if you already have years of supervisor experience. Not worth working with this company.

Cons

-took 3 years to get to a decent pay -mngt kept scheduling us for 37 hours instead of the full 40hrs -Saint Josephs Hospital director was constantly going back on her word -job security is not there -team work is not there, if you are a hard worker, then you will be the only one working -CEO & COO of the company I saw one time the entire time I was there. A non-diverse corporate team - not looking to promote within.

1.0

Dec 3, 2023

Too hard work .too lil pay .and not lenient schedules or work dutirs

Evs tech

Recommend

CEO approval

Business Outlook

Pros

You can get the hours when they short or someone quits

Cons

Greediness in paying workers what they worth .not enough staff .always someone quitting or leaving .always people who don't do their jobs .so you are stuck with doing theirs plus yours you done your part .but they take their time .so you can end up doing their work too ..no linen person no lenient in the schedule .you are pretty much stuck with whenever they change it the schedule .just like that .and for honesty or saying anything .you get written up for !! This is not for those with weakened muscles or backs .and once you get hurt .you are out of a job .because you can't do like you use to from all the lifting and taking linen at the end of the shifts

2.0

Nov 26, 2023

Don't do it

Dietary aide

Recommend

CEO approval

Business Outlook

Pros

The job itself is pretty easy.

Cons

Terrible management. Consistently screamed at by management, rules and expectations change weekly and you usually don't know about the changes, micromanagement, no consequences for not doing your job, constantly having to pick up the slack from lazy employees.

Viewing 22 - 24 of 374 Reviews

Jobs at TouchPoint Support Services

FOOD SERVICE WORKER (PART TIME)

PATIENT SERVER (PART TIME)

PATIENT OBSERVATION ASSISTANT (FULL TIME AND PART TIME)

PATIENT OBSERVATION LEAD (FULL TIME)

PATIENT SERVER (FULL AND PART TIME)