Does TouchPoint Support Services pay their employees well?

According to anonymously submitted Glassdoor reviews, TouchPoint Support Services employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at TouchPoint Support Services. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at TouchPoint Support Services?

41% of TouchPoint Support Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TouchPoint Support Services 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at TouchPoint Support Services?

Clinical Dietitian (17) , Housekeeper (16) , Patient Transporter (14) , Director (13) , Registered Dietitian (10) , Food Service Worker (9) , Cook (8) , Environmental Services (7) , Manager (7) , Operations Manager (7) , Assistant Director (6) , Dietary Aide (6) , Barista (5) , Culinary Ambassador (5) , EVS Tech (5)

What are the pros of working at TouchPoint Support Services according to real employee reviews?

"A whole lotta good people with their hearts and minds in the right place." ((in 16 reviews)); "Good benefits and that is about all." ((in 15 reviews)); "The TouchPoint culture is great." ((in 15 reviews)); "great coworkers ok pay ok benefits" ((in 12 reviews)); "Growth opportunities with parent conpany" ((in 7 reviews))

What are the cons of working at TouchPoint Support Services according to real employee reviews?

"The pay could be better." ((in 22 reviews)); "Long hours and over worked." ((in 9 reviews)); "15% of salaries for similar jobs." ((in 6 reviews)); "You will instead get yelled at demeaned by senior leadership for missing a minor detail." ((in 6 reviews)); "LACK OF COMMUNICATION AND FAVORITISM" ((in 6 reviews))

What are the top reviewed TouchPoint Support Services locations?

Austin , Chicago , Jacksonville , Detroit , Novi , Milwaukee , Indianapolis , Murfreesboro , Nashville , Tulsa , Birmingham , Atlanta , Washington , Wichita , Pensacola , Joliet , Bartlesville , Hoffman Estates , Appleton , Evansville , Manhattan , Kankakee , Racine , Grand Blanc , Saginaw , Waco , Anderson , Kokomo , Pittsburg , Panama City

TouchPoint Support Services reviews

2.9

41% would recommend to a friend

(374 total reviews)

Robert Tindell

49% approve of CEO

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (374 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TouchPoint Support Services has an employee rating of 2.9 out of 5 stars, based on 374 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TouchPoint Support Services employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

374 reviews

1.0

Feb 7, 2020

Will never recommend

House keeping

Recommend

CEO approval

Business Outlook

Pros

Hospital staff were normally friendly, the hospital staff actually taught me how to handle bio and contagion rooms, easy hours

Cons

horrible management, training was useless as it didn't cover what we really needed to know, payroll is off, don't get paid the over time, manager changes the hours to fit her needs, if you need help you won't get it, favoritism, hard working employees get overworked due to the favorite lady employees getting to sit and do nothing, hours change last second without notification, schedule changes without notification, management doesn't care about employees violence or bullying

1.0

Jan 28, 2020

Do Not Go There

Manager

Recommend

CEO approval

Business Outlook

Pros

Nice associates to work with

Cons

bad supervisors and directors only looking out for themselves, 2 faced

2.0

Jan 22, 2020

RDs, you are worth more than this.

Clinical dietitian

Recommend

CEO approval

Business Outlook

Pros

Clinical aspects of the job Fellow dietitians Occasional free food Paid Academy memberships Pool of education $$ each year for clinical learning Working as a clinical dietitian provides an amazing opportunity for constant learning and growth, and there is no better feeling than being a respected part of the interdisciplinary team and making a difference in patient healing.

Cons

Touchpoint does not value our role as clinical dietitians. They make it clear on numerous fronts that they only value our contributions to foodservice. Our commitment for clinical patient care must always come first. Touchpoint does not value a work/life balance and expects long hours as a standard. Very high turnover rate of dietitians, because they are not valued and it shows Under-payed, raises are hardly sufficient to keep up with inflation The kitchen is a complete disaster. A patient nearly died due to food service incompetence when an allergen was put on an allergy tray. Food service workers are lazy and apathetic and managers often rise to the same level of incompetence. Employees are not held accountable to their poor actions and dangerous trends continue on. Managers have been hired that are not cut out for the job. Not skilled in communication, technology, or critical thinking skills and are extremely emotional and unprofessional.

Viewing 259 - 261 of 374 Reviews

Jobs at TouchPoint Support Services

DISHWASHER (PART TIME)

LAUNDRY SERVICE (FULL TIME)

DISHWASHER (FULL TIME)

FRONT DESK CLERK (FULL AND PART TIME)

DISHWASHER (FULL TIME)