Does TouchPoint Support Services pay their employees well?

According to anonymously submitted Glassdoor reviews, TouchPoint Support Services employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at TouchPoint Support Services. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at TouchPoint Support Services?

41% of TouchPoint Support Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TouchPoint Support Services 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at TouchPoint Support Services?

Clinical Dietitian (17) , Housekeeper (16) , Patient Transporter (14) , Director (13) , Registered Dietitian (10) , Food Service Worker (9) , Cook (8) , Environmental Services (7) , Manager (7) , Operations Manager (7) , Assistant Director (6) , Dietary Aide (6) , Barista (5) , Culinary Ambassador (5) , EVS Tech (5)

What are the pros of working at TouchPoint Support Services according to real employee reviews?

"A whole lotta good people with their hearts and minds in the right place." ((in 16 reviews)); "Good benefits and that is about all." ((in 15 reviews)); "The TouchPoint culture is great." ((in 15 reviews)); "great coworkers ok pay ok benefits" ((in 12 reviews)); "Growth opportunities with parent conpany" ((in 7 reviews))

What are the cons of working at TouchPoint Support Services according to real employee reviews?

"The pay could be better." ((in 22 reviews)); "Long hours and over worked." ((in 9 reviews)); "15% of salaries for similar jobs." ((in 6 reviews)); "You will instead get yelled at demeaned by senior leadership for missing a minor detail." ((in 6 reviews)); "LACK OF COMMUNICATION AND FAVORITISM" ((in 6 reviews))

What are the top reviewed TouchPoint Support Services locations?

Austin , Chicago , Jacksonville , Detroit , Novi , Milwaukee , Indianapolis , Murfreesboro , Nashville , Tulsa , Birmingham , Atlanta , Washington , Wichita , Pensacola , Joliet , Bartlesville , Hoffman Estates , Appleton , Evansville , Manhattan , Kankakee , Racine , Grand Blanc , Saginaw , Waco , Anderson , Kokomo , Pittsburg , Panama City

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TouchPoint Support Services

Part of Compass Group USA

TouchPoint Support Services reviews

2.9

41% would recommend to a friend

(374 total reviews)

Robert Tindell

49% approve of CEO

34% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.8

Compensation and benefits

2.7

Culture & values

2.7

Work/Life balance

2.7

Career opportunities

2.5

Senior management

TouchPoint Support Services has an employee rating of 2.9 out of 5 stars, based on 374 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TouchPoint Support Services employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

374 reviews

2.0

Jun 13, 2019

Meh

Patient transportation

Recommend

CEO approval

Business Outlook

Pros

The location is nice. The hospital isn’t horrible.

Cons

Management doesn’t care about employees Underpaid

TouchPoint Support Services Response

Hello – thanks for taking the time to leave a review. We know our associates work very hard each and every day. If your manager is not doing a good job of appreciating your hard work, please connect with our HR Support Team. Without your contributions, we can’t serve our patients well. Thanks for being a part of the TouchPoint family and taking the time to provide constructive feedback.

3.0

Jun 6, 2019

A wonderful team of associates.

Assistant housekeeping manager

Recommend

CEO approval

Business Outlook

Pros

The associate's and leadership I worked with on a day to day basis are a compassionate, wonderful and a hardworking team.

Cons

Staffing challenges. HR out of state.

TouchPoint Support Services Response

Hello there – thanks for making time to leave us a review. We're delighted to hear that you truly enjoy our awesome associates and leadership. We're proud to have you on our team.

5.0

Jun 3, 2019

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

a lot of great team members

Cons

touchpoint is a subcontractor so it can feel every divided

TouchPoint Support Services Response

Hello, thanks for taking the time to leave us a review. We're thrilled to hear that you're enjoying your team members at TouchPoint. We're so proud to have you as a member of the TouchPoint family.

Viewing 277 - 279 of 374 Reviews

Jobs at TouchPoint Support Services

DISHWASHER (PART TIME)

DISHWASHER (FULL TIME)

LAUNDRY SERVICE (FULL TIME)

DISHWASHER (FULL TIME)

DISHWASHER (PART TIME)

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Ratings by category

Ratings by demographic groups

Reviews by job title

Meh

A wonderful team of associates.

Housekeeper

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