Does TouchPoint Support Services pay their employees well?

According to anonymously submitted Glassdoor reviews, TouchPoint Support Services employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at TouchPoint Support Services. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at TouchPoint Support Services?

41% of TouchPoint Support Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TouchPoint Support Services 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at TouchPoint Support Services?

Clinical Dietitian (17) , Housekeeper (16) , Patient Transporter (14) , Director (13) , Registered Dietitian (10) , Food Service Worker (9) , Cook (8) , Environmental Services (7) , Manager (7) , Operations Manager (7) , Assistant Director (6) , Dietary Aide (6) , Barista (5) , Culinary Ambassador (5) , EVS Tech (5)

What are the pros of working at TouchPoint Support Services according to real employee reviews?

"Good benefits and that is about all." ((in 19 reviews)); "The TouchPoint culture is great." ((in 16 reviews)); "Work around great people and love the department I work in." ((in 15 reviews)); "great coworkers" ((in 11 reviews)); "Growth opportunities with parent conpany" ((in 10 reviews))

What are the cons of working at TouchPoint Support Services according to real employee reviews?

"The pay could be better." ((in 22 reviews)); "15% of salaries for similar jobs." ((in 6 reviews)); "Employees do not feel appreciated and favoritism is shown all the time." ((in 6 reviews)); "You will instead get yelled at demeaned by senior leadership for missing a minor detail." ((in 6 reviews)); "Additionally, when it comes to making sure patients are well cared for, this is at the bottom of the list for upper management." ((in 5 reviews))

What are the top reviewed TouchPoint Support Services locations?

Austin , Chicago , Jacksonville , Detroit , Novi , Milwaukee , Indianapolis , Murfreesboro , Nashville , Tulsa , Birmingham , Atlanta , Washington , Wichita , Pensacola , Joliet , Bartlesville , Hoffman Estates , Appleton , Evansville , Manhattan , Kankakee , Racine , Grand Blanc , Saginaw , Waco , Anderson , Kokomo , Pittsburg , Panama City

TouchPoint Support Services reviews

2.9

41% would recommend to a friend

(374 total reviews)

Robert Tindell

49% approve of CEO

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (374 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TouchPoint Support Services has an employee rating of 2.9 out of 5 stars, based on 374 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TouchPoint Support Services employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

374 reviews

5.0

Oct 1, 2018

What an Organization!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Love joining my experience in hospitality with an organization that is fully committed to compassion and care of all patients and associates. There is opportunity for growth at every turn within the TouchPoint family.

Cons

No real cons... you'll work hard but the rewards are plentiful.

TouchPoint Support Services Response

6y

Hello, thanks for leaving a review. We're so excited to hear that you're loving your experience in hospitality and we appreciate all of your hard work. Thanks for making TouchPoint a great place to work!

3.0

Sep 30, 2018

Catering associate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company is usually willing to help you grow if you show interest in moving up and you are a determined employee

Cons

Turn over is very high It has become the norm to work in short conditions. The pay could be better.

TouchPoint Support Services Response

6y

Hello – thanks for taking the time to leave a review. We know our associates work very hard each and every day. If your manager is not doing a good job of supporting you, please get in touch with our HR Support Team. Without your contributions, we can’t serve our patients well. Thanks for being a part of the TouchPoint family and taking the time to provide constructive feedback.

5.0

Sep 25, 2018

A great workplace

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- I get to work with great, supportive people who are like family. - Many training and development programs and opportunities for career growth. - A great culture that starts from the top.

Cons

My particular department is lean, so during busy seasons workload can be intense.

TouchPoint Support Services Response

6y

Hello – thanks for taking the time to leave a review. We're so glad that you're enjoying our company culture and our associates that you work with. We appreciate your hard work and we're proud to have you on our team.

Viewing 292 - 294 of 374 Reviews

Jobs at TouchPoint Support Services

FOOD SERVICE WORKER (PART TIME)

PATIENT SERVER (PART TIME)

PATIENT OBSERVATION ASSISTANT (FULL AND PART TIME)

PATIENT OBSERVATION LEAD (FULL TIME)

CASHIER/FOOD SERVICE WORKER (FULL TIME)