Does TouchSuite pay their employees well?

According to anonymously submitted Glassdoor reviews, TouchSuite employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at TouchSuite. This rating has been stable over the past 12 months.

How satisfied are employees working at TouchSuite?

63% of TouchSuite employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TouchSuite 4.3 out of 5 for work life balance, 4.0 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at TouchSuite?

Sales (5) , Sales Representative (5) , Operations Administrator (4) , Customer Service Representative (3) , Business Analyst (2) , Intern (2) , Operations (2) , Project Manager (2) , Software Developer (2)

What are the pros of working at TouchSuite according to real employee reviews?

"Great people to work for who care" ((in 8 reviews)); "Management is always willing to teach and accommodate when a question or problem arises." ((in 6 reviews)); "Suite) is aware of the culture and is working to change and improve it." ((in 5 reviews)); "Flexibility, good office space, easy access" ((in 4 reviews)); "Learned a lot and was able to grow within." ((in 3 reviews))

What are the top reviewed TouchSuite locations?

Boca Raton , New York , Detroit , Harrisburg , Columbia , Rockville , Atlanta , Remote , Florida City

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TouchSuite

TouchSuite reviews

3.6

63% would recommend to a friend

(76 total reviews)

Sam Zietz

62% approve of CEO

70% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.3

Work/Life balance

4.2

Career opportunities

4.1

Compensation and benefits

4.0

Culture & values

3.6

Senior management

TouchSuite has an employee rating of 3.6 out of 5 stars, based on 76 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TouchSuite employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

76 reviews

1.0

Mar 11, 2020

Stay as far away as possible

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

New office coming at the end of 2020...that's the only pro.

Cons

Attrition rate is very high. Longest tenured manager is maybe 3 years. No one wants to make any changes, even when the writing is on the wall. They are complacent. When management is challenged on processes, they would rather walk away and not discuss. Read the previous reviews, and separate the real from the fake. Sales sells what they can't deliver, and leaves it to service reps to take the brunt of customer dissatisfaction.

5.0

Jan 20, 2020

Review from Current Sales Rep

Sales

Recommend

CEO approval

Business Outlook

Pros

Huge arsenal of products and services to sell Enjoyable culture with no cliques or water-cooler gangs Competitive pay and compensation Overall solid organization to work for

Cons

Some processes need more development to prevent bottlenecks in the company. They do a good job fixing process issues once they are discovered but nonetheless there are some areas needing improvement.

4.0

Jan 20, 2020

Great room for growth within this scaling company

Business development manager

Recommend

CEO approval

Business Outlook

Pros

Touchsuite allows it's employees to act as entrepreneurs, giving them the freedom to create/find solutions to problems, regardless of job title. The company has policy and process but at the same time allows you to cross departments to create improvements to multiple areas of the company, to learn, educate, and even offer solutions that help drive sales. If you are driven, coach-able, and consistently showing up with full effort, you undoubtedly will be recognized and given opportunity to grow within the company.

Cons

With any growing company, there are growing pains that come. There are times when not every project, product, marketing plan, etc. will work. There are times when the process needs improvement or changed completely, which means employees need to be able to adapt to changes as they come. All normal cons of working in a growing business.

Viewing 37 - 39 of 76 Reviews

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Jobs at TouchSuite