Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      TouchTunes

      Engaged Employer

      TouchTunes reviews

      2.9

      43% would recommend to a friend

      (129 total reviews)
      avatar

      Ross Honey

      32% approve of CEO

      27% positive business outlook

      Ratings by demographic groups

      TouchTunes has an employee rating of 2.9 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TouchTunes employee rating is 22% below average for employers within the Media & Communication industry (3.7 stars).

      Reviews by job title

      129 reviews
      4.0
      Nov 23, 2020

      OG is a fair company...

      Music curation
      Recommend
      CEO approval
      Business Outlook

      Pros

      This was a fair company to work for and overall the experience was good.

      Cons

      I was laid off due to the pandemic and departmental downsizing.

      avatar
      TouchTunes Response
      3y
      Thank you for your review. For everyone else, OG or Octave Group was our old name when we had both the background music business, PlayNetwork, and TouchTunes. I regret that we had to lay anyone off during the height of COVID, but when we did, we tried to do so in a way that was fair to impacted employees. In particular, I am proud that we offered extended healthcare benefits to impacted employees to ensure that they had coverage in place if they needed it. -Ross, CEO
      4.0
      Aug 24, 2020

      Anonymous Required Review

      Technical support/customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Positive Work Environment / Good Management Styles

      Cons

      Had to strongly negotiate for current pay.

      avatar
      TouchTunes Response
      3y
      Thanks very much for your review. Customer Service is one of the toughest jobs out there, and I have a lot of respect and appreciation for everyone who works in our Customer Service department here at TouchTunes. When something is going wrong, someone like you can actually make the customer feel even better about us, which is so important. Thanks for the feedback on compensation. We do our best to offer market rates and welcome feedback from our employees if they feel we need to adjust.
      Viewing 70 - 72 of 129 Reviews
      Related searches: TouchTunes jobs | TouchTunes salaries | TouchTunes benefits | TouchTunes interviews
      ReviewsTouchTunes reviews

      Glassdoor has 135 TouchTunes reviews submitted anonymously by TouchTunes employees. Read employee reviews and ratings on Glassdoor to decide if TouchTunes is right for you.