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Towne Park

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Towne Park reviews

3.4

64% would recommend to a friend

(1,710 total reviews)

Andrew Kerin

65% approve of CEO

40% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Work/Life balance

3.1

Culture & values

2.9

Senior management

2.8

Career opportunities

2.7

Compensation and benefits

Towne Park has an employee rating of 3.4 out of 5 stars, based on 1,710 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Towne Park employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

2K reviews
3.0
Oct 16, 2012

Good company for college student

General service coordinator
Recommend
CEO approval
Business Outlook

Pros

Works with your schedule, and good work environment. Helps you gain experience in working with different types of people.

Cons

Pay isn't the best. Deal with many restrictions from the hotels. Highly focused on customer service to the point that it almost becomes impersonal.

2.0
Sep 9, 2012

Management cares only about the $ at the end of day.

Guest service coordinator
Recommend
CEO approval
Business Outlook

Pros

Most flexible schedule of any employer. Pick up shifts or get time off is never a problem. Tips can be very good depending on the contract property. Ability to grow in the company.

Cons

$3.00/hr starting out at most properties. Huge ladder gap between manager and GSA's. Managers don't genuinely care about hotel patrons or lower staff. Managers create and change new rules seemingly every week. If you take a week or two off, expect the rules/procedures to be different when you return. Tips are generally quite low. I've been fortunate enough to work at a luxury property where tips can range from $10-30/hr on top of the hourly. The overall average at my property comes to about $14/hr. Most properties have to make-up tips for the employees to clear minimum wage.

2.0
Sep 5, 2012

Workload is too much for the pay..

Account manager
Recommend
CEO approval
Business Outlook

Pros

- Some flexibility to make your own schedule. - Get to learn many aspects of running a business - There's bonus potential (depending on your site)

Cons

- Use of personal cell phone for work. - Calls happen often in the middle of the night, and need to be dealt with. - Work load is too much for the compensation. - Often required to help at other sites to the benefit of those managers... getting nothing in return. - Long hours are considered a virtue in this company. - There's not much respect for work/life balance.

Viewing 1672 - 1674 of 1,710 Reviews
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ReviewsTowne Park reviews

Glassdoor has 1,740 Towne Park reviews submitted anonymously by Towne Park employees. Read employee reviews and ratings on Glassdoor to decide if Towne Park is right for you.