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Townsquare Interactive

Engaged Employer

Townsquare Interactive reviews

3.2

44% would recommend to a friend

(39 total reviews)
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Tim Pirrone

61% approve of CEO

40% positive business outlook

Reviews by job title

39 reviews

Reviews about "Diversity & Inclusion"

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1.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

-The other inside sales representatives, everyone is very supportive of one another and wants to see eachother succeed.

Cons

-Training period is inconsistent and inefficient. First week is very thorough with a specialized sales trainer, but after that you receive very little guidance. Basically, you are thrown into the deep end and expected to figure everything out on your own after the first week. Managers pick favorites and focus solely on those individuals because they want them to pull in money so they can get a cut. -If you are not meeting their expectations, management will talk poorly about you to your coworkers, rather than work with you on improving your sales skillset. - A new hire group is brought in every month because it is a revolving door of employees there. If you are not doing well, they do not care and move onto the next. You have no value to the company unless you are a top seller. - HR seems non-existent, constant inappropriate conversations are happening on the salesfloor between both management and staff. - The workplace culture is very fragile given the way management treats their employees, constant threats are made to try and scare employees into performing better. -Inconsistencies in required KPIs, constantly changing creating confusion throughout the floor. -During "training month", a lot of nonsense occurred rather than actual training. Conversations on topics that should not be brought up in the workplace constantly occurred and wasted precious learning time, which ultimately affected performance. WOULD NOT RECOMMEND IF YOU ARE NEW TO SALES.

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Townsquare Interactive Response
3mo
Thank you for taking the time to share such detailed feedback. It’s encouraging to hear that peer support among the team stood out, but it’s equally important that every employee feels consistently supported by leadership as well. Your comments around training structure, communication, and workplace environment and ones that we take seriously.
1.0
Sep 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Hire a lot of younger people out of college, so great for making friends. Good experience if you get 3/6 ISS managers. Will create a strong work ethic. It is sales, you can make good money if you stay consistent!

Cons

The communication between service and sales is TERRIBLE. Many client issues and lack of performance on clients websites and SEO. Fired their whole SEO team and now outsourcing to overseas (so no we do not do this all in house). Inappropriate conduct from higher ups. One of the directors will make extremely inappropriate comments/ actions during work hours or even when getting hammered with the sales floor. Needs to be seriously audited. CEO also makes inappropriate comments making many of the girls uncomfortable. Toxic work environment and will quite literally suck the life out of you.

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Townsquare Interactive Response
9mo
Thank you for taking the time to share your experience. We take all feedback seriously and are deeply concerned by the issues you’ve mentioned. Townsquare Interactive is committed to maintaining a respectful, inclusive, and professional workplace for every employee. Allegations of inappropriate behavior or conduct are treated with urgency and reviewed through the proper internal channels. We appreciate your perspective and will continue working to strengthen communication, leadership, and culture across all teams.
3.0
Jul 24, 2025

Good for temp job

Recommend
CEO approval
Business Outlook

Pros

The base pay is decent Good place for a temp job

Cons

The commission is not great at all. Old leads Be prepared to cold call people that get the same call 10x/day

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Townsquare Interactive Response
10mo
Thank you for your feedback and for the time you spent with Townsquare Interactive. We’re glad you found value in the base pay and early career experience. We also hear your concerns around commission, lead quality, and management experience, and we’ll continue working to strengthen training and support for our sales teams.
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