Is Toys "R" Us a good company to work for?

Toys "R" Us has an overall rating of 4.0 out of 5, based on over 6,153 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 76% of employees would recommend working at Toys "R" Us to a friend and 68% have a positive outlook for the business. The best reviews about Toys "R" Us have been left by employees working as Human Resources , Stock Associate and Warehouse Worker .

Does Toys "R" Us pay their employees well?

According to anonymously submitted Glassdoor reviews, Toys "R" Us employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Toys "R" Us. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Toys "R" Us?

76% of Toys "R" Us employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toys "R" Us 3.9 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Toys "R" Us?

Sales Associate (522) , Cashier (335) , Sales Associate/Cashier (157) , Store Manager (148) , Department Supervisor (100) , Manager (97) , Assistant Store Manager (86) , Assistant Manager (75) , Retail Sales Associate (63) , Cashier/Sales Team Member (59) , Sales Assistant (57) , Sales Team Member (56) , Customer Service Representative (54) , Overnight Stocker (50) , Seasonal Sales Associate (50)

What are the pros of working at Toys "R" Us according to real employee reviews?

"Fun and cool to work great people" ((in 347 reviews)); "Great Coworkers and they were willing to assist" ((in 188 reviews)); "The staff is friendly & and always willing to go above and beyond to help one another!" ((in 111 reviews)); "Good benefits but no free toys" ((in 90 reviews)); "fun work environment involving children and toys" ((in 79 reviews))

What are the cons of working at Toys "R" Us according to real employee reviews?

"low pay and not enjoyable" ((in 388 reviews)); "Management poor and never took any responsibility for their actions." ((in 366 reviews)); "long hours and lack of payroll" ((in 239 reviews)); "People literally walk out with carts full of stuff and managers do nothing just shrug it off." ((in 189 reviews)); "No training and expect you to be knowledgeable in all aspects of the store immediately." ((in 113 reviews))

What are employees saying about Toys "R" Us layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toys "R" Us layoffs and their outlook for job security at Toys "R" Us in 2026.

What are the top reviewed Toys "R" Us locations?

Wayne , New York , Houston , Los Angeles , Bronx , Dallas , Miami , Chicago , Atlanta , Philadelphia , Brooklyn , Jersey City , San Jose , Paramus , Newark , San Diego , San Antonio , Portland , Pittsburgh , Jacksonville , Flanders , Staten Island , Las Vegas , Orlando , Austin , Tacoma , Boston , Tukwila , Phoenix , Tulsa

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Toys "R" Us

Toys "R" Us reviews about "work environment"

68% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

3.9

Work/Life balance

3.8

Senior management

3.6

Managers in stores work long hours, Weekends and holidays.

Viewing 1 - 3 of 218 Reviews

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Toys "R" Us

Toys "R" Us reviews about "work environment"

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Reviews by job title

-

Good work environment, but low pay and demanding hours

Good work environment with reliable payment

Amazing

Experience at Toys R Us

Ok

Nice company

manager

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