Trace3 reviews

4.4

84% would recommend to a friend

(315 total reviews)
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Joe Quaglia

89% approve of CEO

84% positive business outlook

Trace3 has an employee rating of 4.4 out of 5 stars, based on 315 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Trace3 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

315 reviews
1.0
Mar 19, 2023
Recommend
CEO approval
Business Outlook

Pros

If you are in sales you have influence over the organization

Cons

Very Political, Unethical, Micromanagement. Underpaid and when brought up growth/promotion opportunities to supervisor, given false promises that was never followed through. Regret staying there as long as I did. Did not show any interest in my development or career growth. Over the years of being employed there, they took away benefits that ultimately cut total compensation so instead of making more than when I started, I ended up making less by the time I left. Very artificial culture. Lots of micromanaging in place for salaried employees that are treated like an hourly employees. Management is definitely not to be trusted. I did not have a voice there. Disingenuous and insincere. Lots of sexual harassment stuff going on within sales and clients, but no one reports any of it.

2.0
Sep 25, 2020

Lost Their Way

Recommend
CEO approval
Business Outlook

Pros

They have a very generous vacation policy.

Cons

I have worked here for almost 4 years and have seen the company go through highs and lows but they have lost their way. Numbers are down (and not because of COVID) offices are closing and the executive team don't seem to have a plan. There is no longer a focus on the customer or employees, just on utilization and the bottom line. New CEO just seems to be there to sell the company again and is promoting friends and family from the inner corporate clique or bringing people in from outside the company that don't understand what the company does or what made it successful. It also seems to be ok for people on the executive team to sleep with junior employees which is really disappointing at a 'progressive' tech company. For Trace to survive, its time for at least half of the leadership team to be replaced by people that have real experience in this industry and put the focus back on the client, otherwise this continues to becomes another average VAR.

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Trace3 Response
5y
We are sorry that you feel frustrated in your current or past employment with Trace3. As it would be for any of our teammates, if you were unhappy or unsure of the company's direction or any of its executives, our guidance is to start by having an open, honest, and collaborative conversation with your direct supervisor or other members of management. Having said this, while we welcome and encourage constructive feedback and dialogue, there appears to be some misinformation that bears correcting. Trace3’s business is thriving, and we continue to open new offices, expand into new territories, and have a record sales year despite the coronavirus epidemic. Credit for this performance goes to our amazing team of loyal employees who have done an excellent job in coming together, taking care of each other, and always staying focused on delivering on our commitments to our clients, partners, and each other. Our strength as a company has shined through this strange and stressful situation. We are so grateful to our employees for effectuating the vision set and communicated by senior leadership. Our vision and focus on our employees and clients are supported by our new CEO and the entire senior leadership team, and we take pride in recruiting and hiring the best and the brightest. The leadership team consistently and openly has communicated our strategic intentions for the next decade at Trace3, including further investments in geographic expansion and enhancements to our technical capabilities around crucial industry topics, like; Cloud, Security, and Managed Services. Finally, as it relates to your comments regarding personal relationships within the company, which are governed by the company’s policies against fraternization between supervisor and subordinate, if you are a current employee, we encourage you to bring your concerns to your manager or POH for dialogue. If you are a former employee, we wish you only the best in your future endeavors.
1.0
Jan 14, 2019

Poor management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great events throughout the year Innovative offerings to customers

Cons

High on the nepotism scale for hiring/assigning work "Managers" don't care about those they manage High cost for insurance No career path guidance

Viewing 10 - 12 of 315 Reviews

Glassdoor has 351 Trace3 reviews submitted anonymously by Trace3 employees. Read employee reviews and ratings on Glassdoor to decide if Trace3 is right for you.