Trader Joe's reviews

4.1

82% would recommend to a friend

(10,566 total reviews)
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Bryan Palbaum

73% approve of CEO

72% positive business outlook

Trader Joe's has an employee rating of 4.1 out of 5 stars, based on 10,566 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Trader Joe's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
1.0
Apr 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Casual, fun work environment (well, used to be at least). Met some lifelong best friends (very thankful for that). Flexible hours (that is, if they schedule you at all).

Cons

I was with Trader Joe's long enough to know what it USED to be like. Believe me, I LOVED my job for a long time. However, in recent years, Trader Joe's has demonstrated that they no longer care about their employees or the core values that they traditionally have held in high regard. "Integrity," "No Bureaucracy," "Neighborhood Grocery Store" - PFFFT, what a joke. Of course much of the employee experience stems from the specific management team you are currently working with, but the company as a whole has gone way downhill as far as showing appreciation for their hard-working crew. Benefits and bonuses have decreased, and the current review process is unfair and subjective (it is now an all-or-nothing system vs. the sliding scale it used to be). Communication between managers and feedback towards crewmembers is essentially nonexistent. Therefore, you quite likely will have no idea what might come up in your biannual review (oftentimes things that aren't even true). It also all depends on if the mate writing your review likes you or not. And of course there is no way to "prove" that any falsities in your performance reviews are untrue. Management's word against yours. It is so heartbreaking and discouraging to be told you are doing a terrible job, without having ANY indication you were doing anything wrong the entire time you had been working so hard. They have absolutely no hesitations in throwing you under the bus. When you try to talk with managers, they pretend to listen, but never attempt to make any actual changes. Many of them are clearly only looking out for themselves. On the same note, they have an employee satisfaction survey, but nothing ever comes of it and it is never spoken about again. I always wondered if they even bother reading them. Absolutely no accountability at any level. Training is a joke. You can and will be reprimanded for doing something wrong when you were never actually taught the correct way. Hours get cut for veteran crewmembers while they continue to hire rounds and rounds of new people. So disrespectful for people who worked for years to earn the shifts that they rely on to survive. Turnover used to be very minimal, but just continues to increase - that should really tell you something. They used to foster the individuality and quirkiness of their crewmembers, which was part of the whole fun Trader Joe's shopping experience. Customers loved it. But it is clearly not what they are going for anymore, as many of the "old timers" (crew AND management) have been forced out to make way for the new way of doing things. Hopefully they will be able to find hoards of painfully boring yes-men to fit the profile they are apparently looking for now. They're going to have a lot of spots to fill from all of the veteran crewmembers they've alienated and pushed out of the company. Have fun working for a bunch of spineless corporate shills. Favoritism and sexism also run rampant in every store I've worked in. Typical Boys Club in most stores. The company has changed tremendously in the last 4-5 years, and unfortunately not for the better. As they continue to expand, it is clear that Trader Joe's is becoming just like every other miserable national grocery store chain. This used to be a company that I could see myself working at forever, but after almost 8 years I left the company with a very unpleasant taste in my mouth. Such a shame when all I ever did was sing the highest praises of my job and the company I had been with for a large portion of my life. I took a large paycut in order to rid my life of an emotionally abusive employer and grueling physical labor, and to be honest, I'm making the same now as I was at Trader Joe's because at least I get 40 hours a week at my new job. Please read the other critical reviews. I promise they are not lying. There are so many others, many of whom were with the company as long as or longer than me, who have had the same experiences I have.

2.0
Feb 21, 2016

Full-Time not a sustainable career...

Recommend
CEO approval
Business Outlook

Pros

The food... The great, simple recipe ideas. Samples. Seriously, you are eating something delicious every day. Because we hire a broad range of diverse, engaging people, there are no better people to work with. People generally work hard, are friendly, and uplift and support one another. The benefits are pretty wonderful considering it's a grocery store.

Cons

I am a Mate, or Full-Timer. There is absolutely no way around it: Trader Joe's will take up every waking moment of your life. You work 50 hours a week and are expected to run every aspect of the store, from breaking down pallets, copious amounts of admin, HR... All while smiling and showing no signs of frustration and giving every customer a perfect experience. You will have no life. When you finally get a day off... Which will most likely be in the middle of the week... You'll want to sleep all day. Your second day off you will do your chores, errands, etc, and if you're lucky, maybe a friend will be up for dinner or something. Nothing too crazy though, because for everyone else, it's a week night. You'll go back to work the next day feeling like a social loser, still tired, and ready to repeat the process. You will get injured. It's only a matter of when. Every single person I know who works at Trader Joe's for any length of time will have back problems, repetitive motion injuries, especially us Mates who are typically responsible for breaking down the load every day. Your friends will NOT understand your schedule, and slowly you'll be written off as a social option because you are ALWAYS working... Or at least always working when they're off. If you are coming in from the outside and starting out as a Mate, you might receive a decent wage. If you're like me and you're promoted from within, your wage will be a laughable slap in the face for the amount of work you do and the amount of BS you put up with every day. With a smile on your face, of course. You'll be caught up in it all at first. You'll drink the Kool-aid. But slowly, over time, you'll see exactly why I've become bitter about Trader Joe's and cringe when I hear people say things like "Oh I hear it's such a great place to work! Everyone is so nice!!! Yay rainbows and unicorns and butterflies!!" Blerggggg.

1.0
Dec 3, 2015

On its was To Being Walmart.

Recommend
CEO approval
Business Outlook

Pros

The work is very simple and can be done with little brainpower. There are opportunities to make your own work fun. Coworkers are usually friendly. Mates can be cool. Get paid to taste wine and food.

Cons

The squeeze from up high can be felt trickling down all the way to the new hires. I have seen a trend in my tenure here. Employees are having their benefits cuts, premiums on insurance raise, hours are being cut and becoming less flexible (which mostly affects students or employees with children). You can feel the half-heartedness in the Captains and Mates as they implement new rules from Coprorate which usually compromise efficiency upon implementation. Captains are becoming reluctant to hire new staff and are forbidden from allowing overtime, so the employees are being bullied to pick up the pace which leads to more injuries. The fewer hours people get, the more in-house theft increases. It's getting to the point where crew is suspicious of earth other, killing cooperation and moral. Yet stores keep opening and profits keep climbing. Products are becoming less healthy and more gimmicky - basically we are an adult candy store.

Viewing 37 - 39 of 10,566 Reviews

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