Trader Joe's reviews

4.1

82% would recommend to a friend

(10,565 total reviews)
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Bryan Palbaum

73% approve of CEO

72% positive business outlook

Trader Joe's has an employee rating of 4.1 out of 5 stars, based on 10,565 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Trader Joe's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
2.0
Apr 6, 2014
Recommend
CEO approval
Business Outlook

Pros

-Friendly coworkers. They become one of the only reasons to enjoy this job. -Good food and many food tastings. -10% discount. Can't go wrong with that. -With enough notice, you can take off basically as much as you want -Ability to work the hours you want (if your store is big enough). -Bonus (cash if you're under 30, money into your pension if you're over 30) -AR starts accumulating after 6 months of work

Cons

-Management literally does nothing. Most managers are extremely lazy and pass all work along to the crew members. If they like you, you get an easy day's log. If they don't, they'll put you down for long and tiring tasks. They micromanage to make sure you do the work they are responsible for. -You are required to work at least one weekend day. -They purposely schedule you in such a way so that you can't qualify for the health benefits. -The entire staff is a slave to the antics of the captain. Getting a new captain changes your entire work life. -Absolutely never become a mate. Most are a slave to the descending work schedule: Day 1&2 1pm-11pm, Day 3 7am-5pm, Day 4&5 4am-2pm. So if you value your health (no time for sleeping, exercise, etc.) or your friends and family (no time for them, either) do not move up. The money is not worth it. -While sales go up year after year, benefits and raises keep getting cut. Dan Bane likes to send letters out after these cuts to remind us how much better we have it at Trader Joe's, anyway. -The work is very physically demanding, no matter how young or in shape you are. -If they do not like you, they will find a way to fire you. Period. Kiss ass or be fired. -They withhold raises from people they know won't fight back such as the disabled, immigrants, etc. Anything to save money. -While managers (who do nothing) get an hour break, the crew members are allowed 30 minutes. -You start at $10 for the most part, but if you knew how physically demanding the job was, it's really not so great after all. -Overpriced products. You think you're getting quality but many of the products are just repackaged America's Choice and Green Giant products

1.0
Aug 24, 2013

Employees beware!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Health insurance for part-timers after 3 months on the job. Many wonderful products at reasonable prices. Company gives back to the community. Some terrific crew members who have become friends.

Cons

Low wages for a detail-oriented, physically demanding job. The 30 minute break time is completely inadequate. 30 minutes does not allow enough time for a crew member to eat a meal and re-energize for the rest of their shift. It needs to be extended to 1 hour, but that is wishful thinking. The work can be back breaking. 3 hour shifts on register twice daily without a break are very common. Management, especially Captains, are often corrupt and indulge in blatant favoritism. If you become one of the Captain's cronies, your job is secure and you will get raises at review time. I was not one of my former Captain's lackeys. She disliked me for no valid reason, I was written up for ludicrous stuff -- like not giving a kid stickers at checkout on one occasion -- one! I got negative reviews that were filled with fabrications about my performance and I was fired after one year. My full timers praised my performance consistently, but it was the Captain's toxic dislike for me that cost me my job

1.0
Aug 13, 2013
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits and good selection of food.

Cons

I had been working at the cambridge location. Our store was really happy until a new captain came. The previous captain was very well liked. Management participates in bullying its crew members to the point of harassment. Managers will lie and fabricate stories to fire or discipline you. Drawers suspiciously come short and crew members have been written up for it. When an investigation is conducted we have found that it was a mate and the captains error. Crews who complain about work conditions, food safety are targeted for discipline. I have watched crew members being followed by sometimes up to three mates. Certain employees never have to go on Register, usually the ones who have orders. Discrimination against gays and disabled. So far our store has several lawsuits under this new management. Expect to be worked to the point of injury and be treated like an outcast when that happens. I can't believe that a grocery store could be full of politics, cattiness and unethical business practices. Good benefits are not worth the constant stress you under. Do yourself a favor go work at Dunkin Donuts.

Viewing 40 - 42 of 10,565 Reviews

Glassdoor has 10,902 Trader Joe's reviews submitted anonymously by Trader Joe's employees. Read employee reviews and ratings on Glassdoor to decide if Trader Joe's is right for you.