Trader Joe's reviews

4.1

82% would recommend to a friend

(10,578 total reviews)
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Bryan Palbaum

73% approve of CEO

72% positive business outlook

Trader Joe's has an employee rating of 4.1 out of 5 stars, based on 10,578 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Trader Joe's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
2.0
Apr 25, 2013

on its way down

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When I first started 10 years ago there was more opportunity for raises and the health benefits were better. I like that I'm not at a desk and that I move around most of the day.

Cons

In the past few years raises first got less frequent, then got smaller and less frequent, and are now X number employees can get a raise in an all-or-nothing sort of way. For me, who has been employed here so long, it makes little difference in my wages--I'm capped out--but for people starting at $10 per hour, not getting raises is serious. Trying to survive in this area on so little is next to impossible. Also, TJs puts its profit above employee safety. I don't think we've had a day in years when everyone has been at work in good condition. I've had everything from facial stitches to crushed legs. I'm currently on Workers Comp., and I am wary of going back unless the conditions are actually changed. The cute little drawings with safety slogans don't do much good if there's no follow through from management. It can be cliquey. There is a lot of imbalance in productivity. Moving up in position usually means sacrificing your whole extra curricular life. Because pay and benefits have decreased, there are fewer people interested in making that sort of sacrifice, and the managers we currently have have gotten lackluster. I don't think many places are better---all grocery stores are overpackaged---but the environmental footprint is massive, and it makes me ill watching TJs promote itself as some sort of eco friendly place to shop. Some of our resuable bags are plastic shipped from Asia.

2.0
Oct 20, 2012
Recommend
CEO approval
Business Outlook

Pros

1. I enjoyed the clientele that the company attracts. 2. The products they sell are exceptional in quality and price. 3. I enjoyed cooking “the spread” for the taste testing. 4. The benefits are excellent. 5. They throw GREAT parties. 6. They pride themselves on their honesty (corporate level only)

Cons

1. I find them to be ignorant of even the most basic of management practices (hiring/firing/training/project-managing/time management/P & L, to name a few). 2. The company does a very poor job of training their supervisory and above levels ( i.e., worked with people that had been in a supervisory role for 10+ years and were highly ignorant of crucial, good-food practices). 3. The store was consistently poorly cleaned (the meat cases were not cleaned for many months, the cold cases were filthy; when this was brought up to higher management you were then, from that point on, “black-balled”). 4. The relentless lack of consistency and professionalism on the management level (captain/first mate/supervisory levels)were amazingly bad. Favoritism ruled (good ole’ boys club)! I was constantly amazed of the promotions that were given out like candy. 5. The company wastes an ENORMOUS amount of money on the Trader Joe University jaunts. The people teaching them MUST be related to corporate -- for they are clueless. The company possesses exceptionally poor training methods throughout all levels of the company. Small example: While at the store, if you can grab your teaching literature and hide somewhere on the premises without being seen, you can try to read a paragraph or two (which MUST be accomplished) before you must return to the floor to work -- there is no structured time allowed to study…NONE. 6. You are more than likely to be injured on this job. I will truly say, if you do NOT go to the gym 3 times a week, avoid working for this company. Not so much for the actual lifting, but the extreme demand on the few people that actually do work, (while the rest of the “divas” stand behind the desk/hide and goof off--YES,I am referring to the middle management/upper management). Many of the loading docks and lifting equipment are in questionable shape, just inviting daily injury. The stores are crudely put together allowing for easy injuries of the employees (most stores are a “throw-togethers). The cash register areas need to be upgraded immediately (this area alone allows for so many preventable injuries). W/C must be just loving that area. 7. They waste an ENORMOUS amount of money on doing the hand-lettered signs in each store. Translation: hemorrhage. 8. All of the input for ordering is done by actual body count and entered with pencil into a notebook. (For goodness sakes --the technology/software exists -- BUY IT). Again, due to the lack of training, there is an enormous amount of waste of perishable products (YES, even when the management was ordering). 9. The store I was run as if you were seven years old, with a group of your little friends, and a “Let’s put on a show!” mentality. The management was utterly clueless. 10. The supervisors have zero quality of home life. After being worked to death during your shift, you would be scheduled to return in six hours and work another ten hours. 11. The district management never looked at the store, or spoke to the other employees, he would go and hide with the manager and chat happily. All the while the store was unsanitary, with heavy losses, an untrained staff, and theft (Yes, corporate was aware of this). Nice. 12. Oh, the list could go on, and I have heard that the company has now started to slide harder. It really is a shame.

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