Trader Joe's reviews

4.1

81% would recommend to a friend

(10,608 total reviews)
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Bryan Palbaum

72% approve of CEO

71% positive business outlook

Trader Joe's has an employee rating of 4.1 out of 5 stars, based on 10,608 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Trader Joe's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
5.0
Oct 8, 2013
Recommend
CEO approval
Business Outlook

Pros

Good amount of hours for Part Time Crew Members. Changing work areas by segment keeps you interested & (mostly) fresh at each task (i.e. stocking, register,helmsing, etc.) TJ's employees the most friendly & fun people so you & your coworkers have fun while doing a great job. Customers love the brand, the product & the customer service they have come to expect which is bar none, so if you don't like enteracting with people all day or don't like "needy" customers (those that expect you to go above & beyond) do not bother applying you will not enjoy the work.

Cons

While having carefully scheduled segments does allow you to change up your work & generally keeps you from becoming burned out at a task, it also requires all employees & management to have impeccable time management. If you are five minutes late to a register, the person covering that register is 6 minutes late to lunch or stock, and since every employee may be changing tasks at every hour it can throw off the efficiency of the entire team tremendously. This makes things suprisingly inflexible for such a "laid back" company & if you are more than 5 min. Late clocking in to work you will be on the path to write ups, poor reviews resulting in missed raises (normally $0.75/ every 6 month review) and I saw a LOT of great smart workers let go because of it.

2.0
Oct 5, 2013

Going downhill fast

Recommend
CEO approval
Business Outlook

Pros

Pay is decent/good. Benefits are good, if you can work the 30hrs now required to keep them. Schedule is flexible. Good atmosphere most of the time. Friendly customers most of the time.

Cons

It used to be a company full of promise that cared about their employees. Management has become a machine that just spouts "management jargon", and don't think for themselves when making important decisions. The corporate structure and policies have turned this company into "just another store". If you want to move up in the company, don't have any original ideas or opinions...just say "Yes, I agree". If you are working part time because you have a second job, are a mother, or are retired...you no longer have insurance. Congrats Dan Bane! You have taken away the core values of this company!

5.0
Oct 5, 2013

A good company overall

Recommend
CEO approval
Business Outlook

Pros

I've been with the company for a little more than a year now and have already seen quite of a bit of change but so far I'm finding the overall experience to be a very positive one. Great people to work with, laid back and fun atmosphere, constant opportunities to try new products, and a very understanding, positive management staff. One of the best parts of my job has got to be the customers! They truly love TJ's and are constantly commenting on how friendly our store is. What a good feeling!

Cons

The work can be very physically taxing and injury prone. Having your own section to order for is great but it can also be stressful and with no extra pay. Popular items such as flyer/holiday products, almond butter, popcorn kernels, etc., seem to run out or be unavailable consistently, yet the company continues to grow at a fast pace while not being able to supply some of the most in-demand items. It doesn't make sense. Change seems to be a constant, whether it's the layout of the store, the mates, the products, and as of late the benefits.

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Glassdoor has 10,946 Trader Joe's reviews submitted anonymously by Trader Joe's employees. Read employee reviews and ratings on Glassdoor to decide if Trader Joe's is right for you.