In desperate need of diversity, good balanced leadership & an emphasis on updating.
Pros
10% discount on decent already cheap booze, carbs; nitrate free meats; tasty hummus, good mineral water spritz prices, good coffee, sample anything; emphasis on reusable or paper bags -- no plastic bags used anywhere.
Cons
Scheduling is rife with poor communication and inaccessible management adding to the frustration are back-to-back shifts like closing then opening then closing then opening that contribute to poor health, sleep depravation, which in turn causes everything to suffer, least of all the people. TJ's uses a 2 star rated iPhone only app -DayForce- for employees to request vacation, sick leave, etc. The only other way is to track down the singular manager responsible for scheduling at least a 2 weeks in advance to place a request. There're are no TJ afforded/addressed emails to management that could expedite this process and good luck reaching anyone if you're sick and have to open at 5am. It's the most antiquated systems I've ever had the displeasure of working with. All employees were forced to use our/their own cell phone data to fill out post hire documentation --wifi is available, but kept greedily from employees & the hiring process. Out-of-date cheap training materials & computers give off the distinct atmosphere of a 2 bit bodega & not the image of the fastest growing "children of god-esque" replica... ahem, grocery store in America. A 2 hr orientation took 6 hours due to ridiculous needless miscommunication, inexperience, a nonexistent HR, constant technical failures (inadequate computing power aforementioned) & interruptions as there was no space separate from the 100+ degree break room to process new hires. The introductory training content & direction were disgustingly condescending at best. Scheduling & pay were after thoughts & addressed half heartily at the end of the day. My favorite ridiculous-ism was the non-confident assertion that "integrity" was, "...just about being nice to people and stuff..." - Manager The GM (Captain) was so socially awkward, he made the others look adequate, when they were just as bad. There was an overwhelming sense of false/faux equal treatment for equal work with the white men holding the highest positions & wielding the most control & power, while the female higher ups (all 2 to the men's 7 @ least) were constantly abrasive, unprofessional & defensive as if they had had enough of inaction to right the proverbial ship of obvious inequalities & were determined to react irrationally at or around anyone anytime no matter the reason, nor the company kept & that included in front of the glassy eyed patrons, whose questions went unanswered, irritatingly passed off, or were given completely false & concocted out-of-thin-air responses that presented TJs in the angelic light the kool-aid drinkers with their purple stained lips thought it deserved. An overall poor performance from the top down -- I came home bewildered & wondering if all the red flags had been shown or if it was just a really bad day at the park. Sadly, I should've walked away. While not tasting the kool-aid, a glass was poured and I kept it on ice. In my case I got out before I was forced to drink it. For a place that wants to be considered a family of friends, it fails on almost every level through forced, coerced, fake & out-of-date methods that actually give off the impression that it IS all just an act. No one cares. The company is cheap. The equality is fake. The trust is paper thin. There is no integrity above "...just being nice to people and stuff..."